Prashad Café Gardens — Restaurant in Gardens

I Love the food , but the problem is the service I’ve been supporting them for years the service never improves . The last time was the worst ever . I arrived at 20:15 and the Lady said we close at 9pm if you promise to eat fast u can sit or else take it home and eat it . This is not how you treat customers . I decided to sit and order . They took 30min to bring the food , it’s now 20:45 . They brought starters mains and desert all together and warned me yet again that I have 25 minutes to eat and leave . At 20:55?the waiter comes over and says please pay now we wanna cash up . I said I’m in the middle of my meal give me a minute . She went to the till brought the card machine and said pay now . I hope the owner will read this because he needs to teach his staff about customer service. FYI this is not the first incident , They always...

Today I visited the Kloof Street location and was assisted by an incredibly kind, patient, and knowledgeable staff member. This was around 12 PM, and I had placed a huge lunch order. Despite the size of the order, he managed to assist and advise me with remarkable efficiency and professionalism. As I was waiting, it started to rain outside. He generously offered to help carry my orders to my office and went above and beyond by finding plastic bags to ensure my food wouldn't get wet.

His exceptional customer service left a lasting impression on me. I wish I had gotten his name, but his outstanding efforts certainly stood out. I will definitely be returning to this exact location. The butter chicken naan wrap, in particular, was a standout –...

18 Mar 2019 I enjoyed the vegan biryani, vegan paneer korma, vegan naan, soy samoosa and potato samoosa. Portion size of food is good.

The staff and manager were friendly. I suggested that they consider using biodegradable package which they are looking into.

Their menu is clearly labeled vegan. This cafe is neighbour to Lekker Vegan which is also good. They use dairy products. I do hope they go vegan in the future. Would like to see the butter chicken go vegan.

We used the entertainer to...