Starbucks Haeundae x the sky — Restaurant in Busan

My husband has ordered 5 glasses of drinks and two slices of cake for 41,700 at here just now!

He paid for the first time using ali pay. His card had already been deducted. He also showed it to the cashier name: LIA, but system cannot see have receive any payment from us!

But she asked my husband to pay 2nd time again. Hence, my husband paid one more time using the Alipay method. He said his card couldn't pass it the first time, why need to pay one more time by same payment method?

She was very rude and ordered my husband to pay one more time, and then he paid one more time, but the result was still charged, counter still not receive any payment. She said it was not her problem and asked us to contact Alipay ourselves.

She said that sometimes alipay would be late in depositing money to her company! In the end, my husband paid with a credit card for the third time before he could buy the food!

Please arrange a refund of 41,700 x 2 times = 83,400 to our Alipay.

I also hope your company can inform employees to speak politely to customers and ps improve payment method issue, improve solving problem...

Nestled within the Busan X the Sky observatory, this Starbucks proudly claims the title of the 'highest Starbucks in the world.' To reach this unique coffee spot, you ascend a flight of stairs from the 99th floor. The Starbucks, while often bustling with visitors, offers a delightful coffee experience coupled with an unparalleled view.

Despite the charm, a notable drawback is the exclusive reliance on non-cash transactions; only credit cards or other digital payment methods are accepted, posing a potential inconvenience for tourists who prefer using cash. On the upside, the Starbucks at this lofty perch features special souvenir cups that boldly proclaim its distinction as the highest Starbucks globally. These exclusive mementos are a limited offering, available only at this particular Starbucks, adding an extra layer of uniqueness to your visit. So, while the convenience of payment methods may be a consideration, the chance to sip coffee in the clouds and snag a one-of-a-kind souvenir cup makes the...

The female cashier around4:30pm (nickname “J**) got some terrible attitude. I was just ordering and asking whether the Choux cream latte got Frappuccino or not. Instead of telling me “no” she kept scolded me “ICED OR HOT” for 3 times. I understand she was exhausted cuz there are many customers yet I felt so bad that I was scolded in public like that. Even after the payment, the way she gave me the receipt was like just “WOW”…. so far this kind of lacking service never happened to me while im traveling Korea all the time) Food/Beverage quality was...