Hollys Coffee — Restaurant in Seoul

Horrible service. Just one young male staff working in the store. He was busy clearing tables and washing cutlery and shouted at us to use the self-service kiosk.

After we ordered, he didn’t even bother making our coffee or heating up the food until I went to check with him. Don’t understand what is the point of the self-order machine when it’s not followed up upon.

He also refused to answer me when I spoke English to him and said he only speaks Korean. 😒😒 Worst service I’ve experienced in Seoul when people are generally polite. And according to his tag, he’s the manager.

AVOID AT ALL COSTS. Any Paris Baguette is way more efficient and...

My cappuccino was cold (and I ordered a hot cappuccino). I took a croissant and it was taken from the fridge and cold. I kindly asked if it was possible to warm it up (they have a microwave just there) and the guy was very rude and said NO. If the policy of this coffee shop is to sell very bad quality croissants that have to be served cold, maybe they should change business. And train better the staff. You can say no and be kind at...

Average chain coffee shop. One of the staff was quite rude, he ran to me with his handy showed me that I needed to tidy up my own waste when I was just getting my coat before returning my coffee mug and the rest of the waste. It was never my intention not to tidy up after myself, we are used to do it in Germany anyway. I found it rude to treat Asian looking...