Restaurante Casino - Alcalá de Henares — Restaurant in Alcalá de Henares

What a nasty place! We arrived at about 2pm, for lunch, this is dead early in Spain. The head waitress, a "blond girl" seated us. My husband went to the bathroom, down a really long flight of stairs, at least 3 really sweet and professional waiters/waitresses offered me a drink meanwhile. All good, all fantastic,. We order a bottle of wine, they fall over backwards to serve us, a showing, a tasting, a cubitera!! They give us the menu, we discuss our dishes. Suddenly a lot of people begin to arrive, we are ready to order, at least 4 waiters/waitresses are standing around, we signal to one of them who very politely assures us that someone will be along to take our order, but the blond girl, who is obviously some kind of manager is rushing around treating the new arrivals, ordering their drinks, singlehandedly while we wait long minutes feeling pushed aside while the helpless and idle waiters and waitresses look embarrassed and assure us that someone will come along to take our order. I could go on and on.... the food when we finally got it was correct, croquetas and buñuelos very good, langstinos tiger ok, nice sauce, too much pastry. My husband's solomillo was delicious but my turbot rodaballo was yuk. The worst for me was when I ordered mint tea and they brought it in a highly packaged, individual box plus plastic wrapping as on a box of cigarettes or a CD, is that really necessary when we are seeing daily reports of the pollution of pur seas and poor fish and seals choked by plastic. They charged us €100.50 exactly for the pleasure. I will never go back there or recommend...

07/10/2024 Let's make it simple. This is a place to never come back.

07/03/2024 I have visited this restaurant on two consecutive occasions, and in both, I want to make a special mention of the service provided by Sergio, a great host and knowledgeable about the house wines. My gratitude goes to him for the recommendations.

The worst part is the kitchen. The prawn croquettes are worth mentioning, but the ham croquettes turn into a paste that sticks in the mouth.

The artichokes were cold and fibrous, making them difficult to digest.

The meat was overcooked and tough, indicating that the cut was not properly tempered.

The "huevos estrellados" are an insult to the intelligence of any diner.

Other dishes like the foie shavings, black rice, tuna tataki, and black rice are examples of minimal cooking or preparation.

The ambiance is very pleasant, as always. It is a truly fantastic setting with decor befitting a great city like Alcalá de Henares.

02/09/2023 Very disappointed about the food, the cook temperature, dishes prepared and presentation and the worst the taste. Service is great, very professional staff but not for the result of the experience. Expensive spot for this type of food. The environment it's the greatest in town. My conclusion, the best was the wine and the foi....

What a brilliant restaurant! Situated right on the town square, the beautifully restored building sets the perfect tone for a memorable dining experience. The service is top-notch, offering just the right balance of attention without being intrusive. The Russian Salad is creamy and fresh, while the artichoke hearts with jamón bring out an irresistible umami depth. The croquettes? Simply divine—creamy béchamel with the lightest crust that melts in your mouth. For something a little outside the Spanish norm, the tuna tataki with wakame salad is a must-try.

One tip: book ahead! The demand is high, and the two-hour time allocation is strictly enforced, so be sure to savor every moment. To the restaurant—thank you for a...