Bar-restaurant del Museu Marítim de Barcelona — Restaurant in Barcelona

SUPER-RIDÍCULO y "nuevas generosidades" SUPER-RIDICULOUS and ‘new generosities’ ...LESS IS MORE (benefit for the restaurant)

Acaba de abrir el bar y me dirijo para pedir unos cafés con leche, siempre los pido como ANTES se servían pero que ahora parece una excepción en algunos sitios ADICTOS a la espuma. No es el caso, me sirven bien el café con su punto de crema pero sin el centímetro de espumarajo que me recuerda al que se forma en los rios contaminados... Todo bien hasta el momento. La camarera estupenda desde el inicio. Cuando me sirve el café en unos vasos de cristal de tamaño normal veo que lo deja a la mitad y me explica que si lo llena hasta arriba supone un coste extra de 70 centimos de euro más por cada uno, normativa de la empresa que sólo me recuerda lo peor de la restauración en Barcelona, el menos es más siempre que se pueda. Como sé que ella no tiene que ver nada en dicha decisión simplemente le verbalizo que me parece absurdo pero que no se preocupe que ya dejaré mi comentario con fotografía en el sitio adecuado. Insisto que ella fantástica en trato, servicio y discrección.

Cómo hemos involucionado y qué poco cuesta ser generoso sin caer en el ridículo de tener que pedir más dinero para llenar el vaso.

Un vaso más pequeño seria la solución (que no era ni de tamaño L o XL), pero creo que sería más efectivo simplemente no racanear en algunas cosas que te van a perjudicar ya que aunque el lugar es maravilloso ESTOY SEGURO que esas conductas se extienden en la comida, la cantidad de las tapas o los platos que sirvan...

...MENOS ES MÁS (beneficio para el restaurante)

Miren las fotos y juzguen ustedes...

The bar has just opened and I go to order some coffees with milk, I always order them as they used to be served before but now it seems to be an exception in some places addicted to foam. This is not the case, they serve me a good coffee with its cream but without the centimetre of foam that reminds me of the kind that forms in polluted rivers... So far so good. The waitress was great from the start.

When she poured my coffee into normal sized glasses I saw that she left it half full and she explained that if I filled it to the top it would mean an extra cost of 70 centimos de euro more for each one, a company rule that only reminds me of the worst of the restaurant business in Barcelona, the less is more whenever you can.

As I know that she has nothing to do with this decision, I simply tell her that it seems absurd to me, but that she should not worry, I will leave my comment with a photograph in the appropriate place.

I insist that she is fantastic in treatment, service and discretion.

How we have involuted and how little it costs to be generous without falling into the ridiculous of having to ask for more money to fill the glass.

A smaller glass would be the solution (which was neither size L or XL), but I think it would be more effective to simply not skimp on some things that are going to hurt you because although the place is wonderful I'm SURE that those behaviours extend to the food, the quantity of the tapas or the dishes they serve....

...LESS IS MORE (benefit for the restaurant)

Look at the pictures and judge for...

We tried to visit this restaurant today, but unfortunately, our experience was very disappointing. We waited for a table for over an hour, occasionally trying to speak to the waitstaff, who kept nodding toward their colleagues and saying “just a moment” — but nothing ever happened.

At first, there were only two uncleaned tables available. Then, over the next 30 minutes, another six (!) tables became free — yet they all remained dirty for at least 40 more minutes. My husband asked why those tables couldn’t simply be cleaned so we could be seated, and the response was that they were all reserved, and we wouldn’t be seated for at least another 30 minutes — this was after we had already been waiting for an hour, and it was the first time anyone gave us an estimated waiting time.

We ended up leaving the restaurant hungry and frustrated. We’ve never experienced such poor service and lack of basic customer care...

Our visit to the garden restaurant at the Maritime Museum in Barcelona was disappointing. The fixed menu offered only one vegetarian choice—vegan sausages with sauerkraut—which made it difficult for our group to find something suitable. There was no flexibility with orders. The real low point, however, was our waiter. With a look like a bald Amazonian baddie, he ignored us for half an hour and then served our table while visibly annoyed, even slamming plates down in front of us. It felt like he was frustrated that we didn’t order five full menus. In a city known for friendly service, this place was the opposite. The experience turned what could have been a relaxing lunch into a stressful one. I hope the management addresses these issues and provides better customer service training...