Burger King | Barceloneta — Restaurant in Barcelona

I like BK, i really do, but this was the worst experience i've ever had with them. Ok, it was a busy night and the boys behind the counter were doing their best, but they were also clearly exhausted. The ordering system blacked out just when i was finishing my order, on the second time i had to insert a random number for a table locator (there were none left and it was mandatory to complete the order) and then pick it up on the counter, they gave me my food on a to go bag, despite ordering to eat inside, they tried to give my daughter's ice cream with the food despite having indicated later pick-up... a total mess. Finally... i had the smallest burger ever on a BK restaurant. Maybe it was just "one of those days", but i cannot recommend BK Joan de Borbó. You have a lot of real restaurants nearby (we were a little short in time...) but also Taco Bell...

Should have read the reviews first. Paid close to 10 euro for this tiny amount of food, which was supposed to be 'XL'. Cheaper options were advertised on the screens but then 'not available' in the menu. Most of the ordering screens didn't work and the one that did, wouldn't print my receipt. A drink machine was also out of order. The place was dirty and pigeons walked around. Toilets also filthy. This is the absolute worst Burger King I ever went to. I see positive reviews of today's date... Undoubtedly fake reviews. Avoid!

EDIT after BK's irrelevant response: my using the app is not going to make this location cleaner, nor will it 'fix' the out of order...

This is disgusting. The dirtiest place I've ever seen in my life. The screens to order your food are super dirty, the amount of dirt and Bacteria on there could start a new pandemic. The little table cards with your order number on it, the same thing. Also the same as hundreds of reviews before drinks are disgusting. Warm, no ice, no gas and you can guess 3 times, the machines dirty as the not empties trashcans right next to it. This is worth to involve local authorities. Don't go there. This place is service & hygiene wise...