If I had been given better service, this place would’ve been an easy 5/5, no doubt.

I waited 30-40 minutes in line with my mom and a friend. As we were waiting to be the next to enter, a random girl that we had not noticed before snuck in. We went to the front to tell the manager (seems to be of Argentine descent) that someone had gotten in without queuing. We told him in a polite manner and he exploded on us. He began yelling at my mother and became verbally abusive, insulting her and telling her that he “ran the place” and that no one would tell him to do his job. A local intervened and said that she had also seen the girl enter, to which he seemed to calm down.

The food was amazing, I have no complaints here. The botifarra was really good. Morcilla was good. Croquetas were good. Their cava is made in house and it is probably the best I’ve had in my life. I also had some sort of chistorra “hot dog” that was really nice as well.

However, I just can’t get over the service part. The women who were waiting behind us in line were some older Colombian ladies and they had also seen someone sneak in. The manager ONCE AGAIN became hostile and yelled at them in front of everyone. The ladies even said how they had seen that one girl skip us and asked if they had to pull out people who skipped themselves. The guy was extremely disrespectful and lacks any knowledge of customer service.

The only saving grace of the service was an older, bearded Catalan man that worked behind the bar. He was quite nice and provided good recommendations for the food.