Kook — Restaurant in Barcelona

We got the Paella Senhioreta for 4 people and it came burnt and super salty. Good quantity, had ok amount of seafood but the amount of salt ruined it. We made a note to the waiter about the salty food and instead of taking the feedback he made it sound that we don't know how the Paella should taste. The waiter said in our face that if 98% of people say is good but 2% say is not, who should they believe. So basically calling all 4 of us liers. The waiter failed to have in consideration that not everyone ate from the portion we received and I worked in a lot of kitchens to know that mistakes can happen. Besides this the Aperol spritz has the wrong quantity of Aperol...as the drink had 0 taste of Proseco and a strong taste of Aperol. We understand that Aperol might be cheaper but a drink's recipe should be respected. And to end, the QR code menu from the terrace tables had cheaper prices as it seems that they have a 10% extra for serving on the terrace. You should change your QR code menu to reflect the accurate prices as the false advertsing is...

I had a very disappointing experience at Kook Restaurant. The service was terrible— the waiters had no interaction with customers, not even asking about satisfaction or offering any smile or conversation. They just show you to your table and bring the food. The bill is even paid online at the time of ordering, which felt very impersonal. The instructions I provided when ordering online were completely ignored. My drink, which I specifically asked to be served without ice, came with ice. The medium steak and burger we ordered were served completely raw— the steak was terrible so undercooked it was inedible. To make matters worse, there was no proper knife to cut the steak, just a regular dinner knife. The steak remained despite all our efforts to cut it. Serving such a steak in the North America would be a complete disaster for any restaurant. On a positive note, the salad was good. But overall, the lack of communication from the waitstaff made the atmosphere very cold and unwelcoming. It was by far the worst experience we’ve...

Horrible service. (nice decoration=tourist trap) We chose this restaurant as it was late around 22.00 and were afraid others would have the kitchen close.

The waitress told us we could order without warning they were about to close.

In the middle of the diner we got the bill, had to pay while eating, then the light of the terrasse shut down as we were being rushed to finish eating, they started pilling up the tables and chairs asking us to leave while i hadn't finished drinking and hungry for more.

This kind of poor service behaviour is usual in Barcelona and especially annoying when happening in tourists restaurant

Overpriced: We paid 45€ each for 1 tapas, 1 main dish each and a bottle of wine to share. I like salt but the shrimps were overcooked and too salty.

10 years I live in the area, my intuition was right not to try it earlier.

Next time I'll stick to Snack 55 or Parking Pizza. At least they dont pretend having elegance there and we have better food and lower prices, hence the...