Morgan Tavern — Restaurant in Benidorm

A great place, great entertainment / live shows. Went a few days in a row and it would have been 5 start for the atmosphere if it wasn't for a couple of staffing issues. Drinks were a bit pricey compared to some other bars, but the live shows were worth it.

1. My son was waiting at the bar for a while, eventually the barman got around to serving him but focused on a woman that had arrived after him. She told the barman that my son was there first and to serve him and the barman said "it's my bar, I'll serve who I want first". The lady bought my son his drink, an incredibly lovely gesture in the face of quite sexist behaviour from the barman.

2. Everybody was enjoying the music, and was dancing around and jumping. A bouncer / security guy singled out my son, grabbed his arm and told him to stop jumping. It was a little odd as everyone else was jumping. Then he stared at him for 20 seconds trying to intimidate him. I waved to get his attention and asked him to stop. He got on his radio and called "backup". A short, mean looking dude then appeared and stood right next to him. After a few minutes he started giving my son the death stare - my son was literally just dancing on the spot enjoying himself. I waved at the second bouncer and told him that whatever it was he was trying to do, just pack it in. He stopped the death stare

Then as we left Morgan's, the two bouncers had moved outside. I stood back and watched as my son walked past him, minding his own business and was walking towards the next bar. I watched as the second barmen locked eyes onto him and followed him from left to right giving him the death stare. He was trying to intimidate and provoke a reaction. I again got his attention and asked what the hell is going on? Why are you trying to intimate my son? He waved us off dismissively as if we were troublemakers. Luckily we are not the aggro type and never get into fights, but I feel if he is acting like that and trying to intimidate or provoke reactions out of people, he will incite more aggressive types into fights. It was completely unnecessary, rude behaviour and put a real dampener...

Violent Security and Rude Bar Staff.

We visited with a group of friends and managed to get a table by the dancefloor and stage. None of us had been here before, and this venue was on my list because of the TV Show, Benidorm.

About 40 mins into the evening, a security member of the team aggressively said to me, 'no dancing on the dance floor', at the time I was sitting, and had been sitting since arrived. I was confused by his comment.

The acts stated to perform, and I noticed some of the customers were dancing on the dancefloor, the Bouncer pushed an elderly lady of the dance floor which a lot of the onlookers was shocked by the aggressive stance, she must has been around 70 years old. The lady's daughter was angry and demanded that he removed his hands from her mother.

When the act finished, what seems to be the venues own music, people were dancing on the dancefloor and the security team allowed this. ???

As you can image, we were confused as to when we were allowed to dance, and when we was not! There were no signs, or announcements about their confusing rules.

During the night, the security man asked us to move back, again we were confused as we had been sitting at the same table all evening/ duration of the time we were there, he was absolutely rude, disgusting attitude and made us all feel very unwelcomed.

Having to look at the past reviews, it seems very clear that their staff lack in any customer service skills and seem to have a 'don't care attitude' because they are busy. The venue far exceeded their capacity which was apparent as the bar staff were also very rude. I ordered a drink, using my debit card, and there was a delay in the card reader processing the payment, and the girl behind the bar demanded payment immediately, and said to me FFS hurry up, I'm busy!

The music was excellent, the people in the bar great, the staff let it down, so id never return. I am sure the venue owners don't care about this review as they are busy, like most places, in time they...

Stayed late on the patio (02/09/25, 1:30am) and witnessed deeply concerning behaviour by security.

An elderly gentleman (60s-70s) was ejected from the venue, and when he questioned this decision on the public street, security pushed him hard enough to knock him backwards onto the pavement, where he struck his head.

After he got up and continued to object, one security officer pepper sprayed him in the face from about a metre away. His friends had to help wash his eyes with water.

The man posed no physical threat and was vastly outnumbered, yet the security team seemed to relish escalating the situation rather than de-escalating it.

The whole incident felt like staff were more interested in asserting their authority than resolving the matter professionally. This level of aggression was completely unjustified and frankly disturbing to witness.

Pepper spray is illegal in the UK, yet staff used it against a customer who was simply voicing dissatisfaction.I cannot recommend this venue when security staff appear to enjoy using potentially illegal force against customers. Made for a very unpleasant end to the evening and left me questioning the establishment's training standards and...