Thank you all for your reviews we do apprentice them. For those who have not had the experience or service that we so much pride ourselves on then we apolgise.
We would like to invite all customers to make a manager or a member of our wonderful staff aware of any issues so we can address them promptly.
Its very cowardly in my own PERSONAL opinipn to socially slate a NEW business (the bar that has been announced on Benidorm Seriously as the cleanest bar in town). The folks who own the business have bills to pay and so do the bar staff, petty and poor reviews effect the bar and the staff especially when ALL issues are never to big or hard to be raised quickly and dealt with.
We are so passionate at what we do and we welcome everyone to visit Royale Secret .. check out our Facebook for daily updates.
Thank you everyone who has gave us a visit.
Positive vibes only...
Read moreI have been to Royal Secret on a number of occasions and decided to book this venue for my friends birthday yesterday. This was booked in April and confirmation received. Upon arrival last night, we noticed that the place was full. I was told by the person behind the bar, sorry it is a private party. I informed her I had a table reserved. The manager then checked her diary and found my booking. She then stated if we wanted to find a seat for our group of 6, to go ahead. The place was full and no attempt made to make this birthday special so obviously we didnt stay. I was not impressed with this treatment. The impression given was that our smaller group didn't matter. The most disappointing part for me was, even though we had booked our table since April with a specific time, when we arrived, no table had been reserved... very...
Read moreCame here on Saturday to do bottomless brunch for 22 hens and we all had the most amazing afternoon!
From the moment we arrived, the staff couldn’t have been more welcoming. They were so attentive and friendly, constantly checking in to make sure our drinks were topped up and that everyone was having the best time. Nothing was too much trouble, and they let us choose our own music which just made it even better. We pretty much had the place to ourself and the decor was beautiful! We paid a little extra for decorations but they fit in with our Taylor swift theme so was worth it!
The bride said it was the highlight of her weekend so just want to say another thankyou and I will highly recommend...
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