Good Food, Bland Service

The place had some decent reviews about the food, so we thought, let's try?

The dishes were alright. Our family of four had the menu of the day – pasta fiocchi, vegetable lasagna, salad to start, then entrecote, baked sea bass, braised Iberian rib, and tuna tataki for the mains, at 31 Eu each, it's pretty fair. The problem wasn't with what was on the plates; it was more about how we felt while eating it.

We didn't feel welcome, plain and simple. It was as if the waiter didn't really want us there. No help with the menu or suggestions, just sort of a 'figure it out yourself' attitude. It's hard to enjoy your meal when you feel like you're getting the cold shoulder, you know?

I get that we're new to the place, first visit, and all, but a bit of friendliness goes a long way, especially when you're trying to figure out a menu in a different language. It was more like we got a 'go away' vibe, which isn't what you want when you're spending good money for a family brunch out.

The real kicker was with the dessert, a big slice of brownie cake we wanted to take away because we barely touched it. The waiter looked as if we'd asked him to run a marathon. As his yes was as sour as a lemon, I asked him if this is okay with him. Ended up giving the cake to a homeless guy outside, which sort of made the day, thinking about it.

Maybe its just a holiday, maybe the waiter is just having a bad day.

So, if you're not from Spain or not too sharp with your Spanish, maybe think twice about Suasan. The food's okay, but if feeling welcome and at ease is part of what you're looking for in a dining experience, you might want to walk to another place. It’s a shame, really, but that’s how it felt for us.