Ginos — Restaurant in Córdoba

Wir haben das Restaurant GINOS in Córdoba spontan mittags besucht und zwei Pizzen bestellt. Obwohl wir keine Reservierung hatten, bekamen wir sofort einen Platz. Die Kellnerin, die uns empfangen hat, eine freundliche Dame mit dunklen Haaren im Zopf, war äußerst liebenswürdig und herzlich. Außerdem sind besonders die Oliven positiv hervorzuheben, die uns als Willkommensgruß serviert wurden – sie waren unglaublich lecker. Als wir die Kellnerin fragten, wo man solche Oliven kaufen kann, zeigte sie uns sofort online, wo wir sie finden könnten. Dieser Service war wirklich mega!

Kurz darauf kamen unsere Getränke, die von einer anderen Kellnerin gebracht wurden. Leider passierte dabei ein Missgeschick: Das bestellte Getränk wurde versehentlich umgekippt und verschüttet. Für uns war das überhaupt kein Problem, solche Dinge können passieren. Allerdings hätten wir erwartet, dass sich die Kellnerin ordentlich entschuldigt und das Missgeschick beseitigt. Leider wurde weder der Tisch noch der Boden gereinigt, und auch unsere Tasche, die auf dem Boden lag und nass wurde, wurde nicht beachtet. Zudem wurde uns kein neues Getränk angeboten, was wir sehr schade fanden. Die Pizzen jedoch waren so lecker, dass wir beschlossen, am Abend nochmals zurückzukehren. Aus religiösen Gründen essen wir nichts, was mit Schweinefleisch oder nicht halal-zertifiziertem Fleisch in Kontakt gekommen ist. Uns fiel beim zweiten Besuch auf, dass der Pizzabäcker bei der Arbeit mit beidem in Kontakt kam. Als wir ihn höflich darum baten, seine Handschuhe zu wechseln, nahm er dies äußerst respektvoll auf, wusch sich sofort die Hände und zog neue Handschuhe an. Diese respektvolle und zuvorkommende Reaktion hat uns total begeistert. Abgesehen von dem Vorfall mit der einen Kellnerin waren wir sehr zufrieden mit unserem Besuch und würden jederzeit wiederkommen! We spontaneously visited GINOS in Córdoba for lunch and ordered two pizzas. Even though we didn’t have a reservation, we were seated immediately. The waitress who welcomed us, a friendly woman with dark hair tied in a ponytail, was extremely kind and warm.

A special mention goes to the olives served as a welcome appetizer—they were incredibly delicious. When we asked the waitress where we could buy such olives, she immediately showed us online where to find them. This level of service was really outstanding!

Shortly after, our drinks were brought by another waitress. Unfortunately, one of the drinks was accidentally spilled. For us, this was no problem—these things happen. However, we did expect a proper apology and for the spill to be cleaned up. Unfortunately, neither the table nor the floor was cleaned, and our bag, which got wet on the floor, was not attended to. Additionally, we were not offered a replacement drink, which we found disappointing.

Despite this, the pizzas were so delicious that we decided to return that evening. Due to religious reasons, we don’t eat anything that has come into contact with pork or non-halal meat. During our second visit, we noticed that the pizza chef was handling both types of meat. When we politely asked him to change his gloves, he responded with great respect, immediately washed his hands, and put on new gloves. We were thoroughly impressed by this respectful and accommodating reaction.

Apart from the incident with the one waitress, we were very satisfied with our visit and would definitely...

I have given this restaurant 5 stars for everything because the food was delicious and the service and atmosphere were great. This rarely happens. We went on a Sunday night and in the middle of the Carnavals, so the restaurant was very busy, but still they managed to serve very quickly. One thing that was important to me is that food gets to the table hot, and that s exactly how it comes. In the end we ordered too much food and took some pizza home. We shared a starter of provolone, which was delicious it could have done with extra bread to soak up all the cheese. As a main course, my husband had vegetarian pizza, and I had the tartufo fettuccine. Both are delicious and tasty. Be warned big portions, and if you like your pizza thin and crispy with loads of vegetables, then you hit the jackpot here. The dessert, my favourite part of the meal, was a chocolate coulant with ice cream mmm to die for. Even though I was full, there is always space...

Absolutely dreadful! After being seated (where we could sit was debated over by the waitresses - the place was nearly empty!) we waited over 10 minutes for order to be taken. Apart from the food we ordered a bottle of wine and a bottle of water. Eventually we received a glass of wine plus the water - however they took the water glasses away! Having told them that it was a bottle NOT a glass that was ordered there were apologies and with that the staff disappeared for 25 minutes!! On threatening to leave the wine suddenly appeared - allegedly they didn't have a corkscrew (and in Spain at least 99% of wine has a cork!) We were also informed that our food was ready - it still took another 10 minutes to arrive luke warm. By this time I was too exhausted to complain further. A pleasant evening ruined. My advice? Avoid this place, there are plenty of GOOD restaurants in Cordoba. It got 1 star from me because you can't...