I recently visited that restaurant with a group of friends and had mixed feelings about my experience. Let me start by saying that the food at this establishment was absolutely delicious! Every dish we ordered was bursting with flavor and beautifully presented. The chef truly has a talent for creating culinary masterpieces.
However, I was disappointed with the service we received when it came time to split the bill. As a group, we kindly requested to have the bill divided by what each of us consumed , but the restaurant staff responded in a rather arrogant manner. They seemed unwilling to accommodate our request and instead insisted that we split the bill ourselves.
While I understand that splitting the bill can be time-consuming, it would have been appreciated if the restaurant had found a more amicable solution. It's not uncommon for groups to prefer splitting the bill equally, and it should be a service that restaurants are prepared to offer.
Nonetheless, I must emphasize that the food itself was exceptional. The flavors were unique, and it was evident that the ingredients used were of high quality. The presentation of each dish was also visually appealing, and it added to the overall dining experience.
Despite the disappointing handling of the bill-splitting request, I would still recommend this restaurant for its delectable cuisine. Just be prepared to have a discussion with your group about how to divide the bill fairly, as the restaurant may not be as accommodating in...
Read moreWe didn't have anywhere booked for dinner on our 2nd night in Girona and saw Brots and it looked really buzzy and friendly. Popped to see if we could get a table and they said they'd have one in 30 mins, absolutely no problem as we popped over the road for a quick drink. The waiter (who was lovely) seated us outside and up at the top end of the outdoor terrace. To begin with service was great. Attentive and we made our order, I did ask the waiter if we'd ordered too much and he said it was fine. The wine took a while to arrive and the first two tapas arrived pretty late. The leeks were stone cold and we could not get the attention of a waiter to tell them. The next courses took forever and by that time we'd really had enough of waiting. When they did arrive they were ok. We had ordered 5 dishes and nothing else arrived, but to be honest we'd had enough. We then thought we'd get the bill and just leave, but getting the attention of the waiters was impossible. Then the final course arrived, this must have been 1.5 hours after we had sat down. It was all ok but honestly they had just taken too many bookings for the number of staff they had. We wish they hadn't taken our booking in all honesty. I'm sure if you get a good table and it's not too busy, I'm...
Read moreAmazing bistro with quality food and outstanding service! We went there twice - first time just taking a chance in our search for some delicious and healthy breakfast and 2d time cuz Brots de Vi was the only place we found that ticked all the boxes for us on our 1st visit. Their yogurt with granola and fresh fruits was not only scrumptious delicious, but also beautifully presented (see the pic). Cappuccino and croissants were made to perfection and delivered unrivaled taste! But what topped it all off was the service! Our waiter, Dan, made our experience truly exceptional with his welcoming attitude and upbeat vibe! He also offered valuable insights and tips on local tourism, which really enhanced our stay. The next day we locked ourselves out of our hotel room and came to this bistro as it was located really close by. And in a moment of need, the bistro showed remarkable kindness and trust when we had an unexpected situation with our hotel room, they really came through for us. Thank you guys for making our stay in Girona...
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