Very poor Front of House. We had booked online and visited on a Tuesday evening in October. Upon arrival, the first thing that struck me is that there was no one there to meet or greet (we entered from the Calle Granada entrance). I absolutely believe that when you first go into a restaurant you should feel welcomed and valued. This was not the case here at all. We wander in and waiting staff whiz past us. We move even further inside and eventually manage to catch someone - we tell them our name and that we have arrived for our 7:30 booking. We are briefly asked to produce email confirmation of our booking, but suddenly our name is located on the system and we are told everything is OK. We are shown to a table. We sit and wait. After 25 minutes absolutely nothing has happened and no one has approached us. I catch the female floor manager to ask if someone is going to serve us, or bring us menus? She indicates that we need to order using the QR code on the table literature. I mentioned that this was not explained to us upon arrival. So I open up the app using the QR code, thinking that this will allow me to send my food order directly to the kitchen, but no. All this does is allow me to bring up my choices on the screen of my smartphone which I would then need to show to the waiter (if and when they show up) - so I've been kept waiting for much longer than is reasonable and my order still needs to be shown to the waiter. 10 minutes later a very nice and very helpful male waiter approaches us to take our drink and food orders, which we have now managed to bring up on my smartphone using the QR code. Food arrived fairly quickly and was...average at best. Apart from our male waiter - who was very pleasant and helpful - all other serving staff were surly and appeared to be disinterested. We would not return; we have had much nicer food and have been treated much better at other local Malaga tapas restaurants - and believe me, we have been to many. El Pimpi is highly overrated