BASMATI Indian Restaurant — Restaurant in Madrid

Came to this restaurant on a late Saturday afternoon for lunch, but the place was packed with customers. We were politely told we would have to come back later since we did not have reservations. They said there should be a table available in about an hour. We returned an hour later and were seated.

The restaurant was clean. The gentleman who took our order was very pleasant and friendly. I had chicken saag with plain rice. It was excellent and very flavorful and was made with chicken breast which was tender enough that it could be separated into smaller pieces with just a fork. If I had one suggestion to make, it would be to use dark meat, but that is just my personal preference since dark meat is tender and juicy. They will adjust the spiciness of the food according to your preference.The flavors in the chicken saag were well balanced.

My husband had the chicken jalfrezi accompanied by plain naan. He said it was very good.

Our dining experience at this establishment was a pleasurable...

One of the worst restaurant ever been to, service and food is so bad I am ashamed even to talk about it.... These people are serving Indian food who has no idea of what they are serving, let's start with the chicken samosa, the cover was made with pastry sheet even if i accept that as an excuse for the process of making samosa cover too difficult, the filling was dry and chewy, then we tried Rezala, which was essentially a sweet tomato gravy with boiled chicken inside, the chicken had no flavour or seasoning not even salt. The waiter did not know what region the where food is from, instead of accepting and saying they'll try to do better next time he said you guys are uneducated and everyone loves the food and started questioning the restaurants we have been to, we went to a Michelin that afternoon only so it made the whole experience extra insulting and derogatory, It was a disastor being there. Don't call it an Indian restaurant when you don't know Indian cuisine..... coming...

Great spot for a delicious lunch. Our server, Samad, made sure we were well taken care of. He described the food well and everything was delivered in a timely manner. We ordered the menu of the day for €12.50 which included an appetizer, a drink, a main, and a dessert. We opted out of the dessert as it has milk, and Samad offered us tea instead. Everything was clean, tasty, and served well. When we asked for spicy, he brought us a nice scoop of chili sauce. We will return. Highly recommended, and ask for Samad.

Update January 2025: food is still good and service is still great, but portion sizes could be bigger. For almost €14, you get a half-filled bowl of curry. It was disappointing to pay so much and walk out still hungry. We ordered three vegan dishes and rice is also separate.

Give this place a chance, but know you will have to order more than you think if...