Campiello — Restaurant in Madrid

A family ordered the following today. Beer-good. Garlic shrimp-tasty, small portions. Chicken wings with potato-good flavor/portions. Octopus-decent flavor, cooked well, good portions. My wife ordered "red shrimp"-smelled very fishy and it was inedible. I smelled it and it AND SMELLED BAD. The owner argued with us and ate a piece in front of the other patrons and took my wife inside to show her a sign in Spanish which proved nothing. A local translated and said they have to freeze the stuff to keep it fresh. Totally understand, but the shrimp was bad and he tried to convince us otherwise. 3/4 dishes were ok. He did take it off our bill because we didn't eat it. Would recommend adopting "the customer is always right attitude" , even with a language barrier, instead of belittling us in front of a crowd of patrons. We appreciate the overall service but this is the first time we have had to return food because it was risky as shellfish...

MADRE MÍA!!! Teníamos médico alado y había mirado por la zona,vi buenos comentarios y fotos por lo q nos metimos ahí y no a otros. Vergüenza; que te hagan esperar al final es un poco normal porque es hora de comida...A una esperamos mucho en una mesa sucia,q después pasó una trapo mojado en la mesa q da náusea ya.

El sr mayor, entiendo q es el dueño, cogió pan con la mano de un cartón enfrente mía, se le cayó el pan al suelo y vuelve a poner en la caja. Parecerá mentira pero había una cucharacha de paseo en el comedor, y la comida ni comento porque bueno... tal vez elegí mal pero el arroz co calamar en su tinta, comi porque tenía hambre, pero el arroz incomible.

Lo único bueno que la camarera de la sala a una no podía con todo al menos atenta ,y se disculpa y era amable. Ya con la prisa tomamos el café en la barra y pedimos la cuenta, que ya fue el colmo para q quisiera poner el comentario; El hombre gritando!!! discutiendo con el de la cocina, el otro igual desde la ventana le subía el tono y la mesa q estaba ahi servida, todo el mundo mirando, cara de vergüenza de las camareras, que vergüenza! No me lo creía! parecía el programa de Chicote que pensaba q eran irreales esos gritos...

We went for an early dinner, by Spanish standards because it was close to our hotel. The staff were friendly and attentive, even though it seemed like our waitress was in training. The food was great. At the end of our meal, we were offered "una copa de invitación." It was a very pleasant experience. We would definitely return on a future trip. Highly...