James Joyce Irish Pub Madrid

Avoid this place at all costs. Let me elaborate. It may seem like your typical Irish pub, nothing out of the ordinary. However, the staff, particularly a waitress with black hair (I didn't catch her name), were incredibly rude. Here's what happened: During a business trip to Madrid, I decided to treat 20 of my guests to this pub based on positive reviews. But after just two hours, one of my guests had their belongings stolen, and that's when everything went downhill.

I attempted to engage with the staff to review the CCTV footage, or at least have them check it themselves, but they were completely unhelpful. To add insult to injury, the aforementioned rude waitress not only refused to assist but also demanded that we leave the premises, effectively kicking us out. I didn't want to create a scene, so I called the police and waited outside. Suddenly, when the police arrived, she changed her tune and became cooperative.

Despite having spent a total of 800 EUR at this establishment, I deeply regret it due to the appalling treatment we received. I feel compelled to warn others: steer clear of this place. They have zero regard for customer satisfaction or safety, and they'll kick you out without a second thought. It's truly shameful.

To those reading this, I want to emphasize that I'm an experienced reviewer with hundreds of reviews and over a million views. This is unequivocally the worst place I've ever encountered, and I urge you to take this as a serious warning.

As for the owners, I anticipate a response to this review. However, if you're planning to apologize, know that it won't rectify the situation. We've all returned to our respective countries, and your apology, if it even comes, won't undo the distress caused.

Adding a reply to the reply I got: I was not expecting a better reply. It appears the manager's conduct mirrors that of the employees. If footage exists for real, it would contradict your assertions. Our group of 20 individuals maintained a consistently friendly atmosphere. Reviewing the CCTV footage would confirm this reality, rather than relying on falsified evidence.