Restaurante Fran's Gourmet — Restaurant in Mogán

I write this review as a professional chef with many years experience in the industry cooking in all manner of places from small pubs to rosette winning restaurants. We ordered the "home made" spaghetti bolognaise and it was some of the worst food I've ever eaten and most certainly the worst meal I've ever paid for. It came to us cold, and any chef worth their salt should understand the dangers of improperly reheating already cooked ingredients. This was brought up with the wait staff who sent it back to the kitchen to get a "fresh dish". I asked them only to put it back in the microwave that it was clearly cooked in, they insisted we would get a fresh plate. We didn't, and I'm not even entirely certain it was put in the microwave, From the fact that it was hotter on top than anywhere else I feel it was just put under the pass lights for a few minutes instead out of spite. We ate it regardless as we were hungry and it was foul. There was no trace of carrot, onion, or garlic, it was underseasoned if seasoned at all which I find ironic for a restaurant next to the sea, you had to go out of your way to avoid getting salt in it. The tomato sauce was worse than that from canned food, I've worked with and mentored young chefs with mental disabilities that have been capable of producing excellent quality dishes so to be served something like this poor is frankly an insult. To make matters worse the staff then spoke openly about me and my partner and insulted us as they were stood next to our table. "It's okay, he's English and he doesn't speak Spanish" but unfortunately for yourselves I do infact speak excellent Spanish, I was chosing not to make my partner who isn't bilingual feel more comfortable. Avoid this restaurant like the plague, which you may actually should you choose to put their food inside you. Yours sincerely the...

We visited Fran’s after passing a few times and seeing it often popular. Myself, my sister and my mother were approached, and staff were friendly. From the onset, the tables were found to be extremely close together, causing staff to have to move furniture to fit us in which was very awkward. We ordered three soft drinks, and were offered water without being advised of the cost of such. €2,50 a bottle! An additional total of €7,50 to our bill, which we would have saved elsewhere, as we would not have been charged. My mother, who has specific dietary requirements, requested a bowl of plain spaghetti with a side of garlic bread. This was made out to be an issue, feeling as though we were certainly being talked about in a language we didn’t understand, and which we resulted in being charged a shocking €10,90 for a bowl of plain spaghetti! I ordered the chicken kebab, and was offered sauce alongside it, without being told it came with an extra charge of €1,50 for a small side of aioli. The portion was extremely small, and was basic. A skewer of 5 pieces of chicken and the smallest pieces of peppers, along with a handful of fries. We also ordered the chicken caprese with basil, which came with a questionable appearance, overcooked chicken covered in a creamy sauce & small tomatoes thrown over it - not a chicken caprese by any means. Following this we ordered a banana split & 1 scoop of vanilla ice cream. Our total came to nearly €75 for a below average meal and uncomfortable service through being asked several awkward and pushy questions. Unfortunately we would not return, and believe this restaurant’s focus should shift towards improving the quality and experience of their food rather than trying to get as many people through the door...

The food was nice but if you're bigger than a size 10 I wouldn't bother! The service was appaling and I was left feeling humiliated and my boyfriend rather annoyed! The waiter decided to keep pushing the table into my boyfriend to give me enough space to sit down (basically insinuating that I was too big) my boyfriend stopped him from moving the table any further. He also made a gesture about my size behind my back which my boyfriend caught. Our drinks order was then taken, i had ordered a coke and the waiter then gave me a diet coke, coincidence? I don't think so. We decided to stay as we had already ordered. When he brought our food to us he then moved all the mayonase and ketchup packets from my right hand side where I could comfortably get them and share them with the rest of the table to right in front of my face. Was there really any need for this? I left the restaurant crying and the waiter didn't apologise even though my boyfriend had told them how disrespectful and rude our waiter had been. We paid what we felt it was...