Iceberg Mallorca — Restaurant in Palma

We spent all day in Palma and it was nice city with pleasant people. But this place was disappointing in all ways. First of all, it does not taste like real gelato, so how it is gelateria? Of course scoop of iceream is nothing comparing to behaviour of the owner. The attitude of old lady was Soviet Union vibes. Ant it is very rude to grab customers water bottles that we brought in, please keep your germs on your hands, lady, because it is nasty. Also, owner pretends they don’t have restroom with a no entry sign on the restroom door and removed handle. Only crime scene barricaded tape is missing to stop people from peeing. 😃 So please, come and buy icream but just don’t go inside, spend your money without making old lady sad...

Baby food was not allowed.

Update after their reply: Unfortunately, we were told to put our baby’s food away – so clearly not all staff are informed that this should be allowed. The place was almost empty, only one other group besides us. My husband and I both ordered ice cream and paid, but we were not allowed to give our baby even a simple snack.

As you can imagine, no parent will sit and eat happily while the baby is watching and crying. Because of this rule, we were forced to leave the café and eat our ice cream while walking outside. Very disappointing – instead of a relaxed family visit, it turned into an...

After finding out that this coffee/ice cream shop was one of the oldest in Palma we decided to give it a try. BIG MISTAKE! Service was terrible and the old lady who spoke little English kept on saying the cold drinks were to take away. We sat in anyway as we had also bought a coffee. We all wanted to use the toilet but we were to scared to ask for the key that was held behind the till. As we were leaving the old lady asked us to pay we told her we had paid already but she insisted that we pay again luckily we kept the receipt and showed it to her then left. I will never visit this place again....