Café de La Concha — Restaurant in San Sebastián

I came here for dinner with family on a recent holiday. We were a large group and were hoping for a special meal given the expensive prices. Unfortunately the food was fairly average and the service lacklustre. There were not any vegetarian or vegan options on the menu. I'm vegetarian and asked for the burrata, tomato and ham salad without the iberco ham. I asked if they could add other vegetables to the salad instead - I asked the waiter this twice and he said yes, but when the salad came it was just tomato and burrata. The burrata quality was poor (I've had better burrata from my local supermarket). I think maybe they didn't have any vegetables or the chefs are not competent to make meals or alternations. Even worse, I was charged the full 18 euros for the salad despite having the expensive ham removed and no veg or extras added to replace it!!

We ordered red wine but it was the poorest quality red I've tasted in a long time. Absolutely shocking for a high end restaurant in Spain where there are plentiful great riojas and red wines from the country.

The views are gorgeous but in no way worth the hefty price tag given the poor quality of the food and under...

My wife and I had one afternoon to see San Sebastion so we did not have alot of time. However we decided to devote some time to a quick coffee before tackling the sights of San Sebastion and came across this coffee shop/restaurant. We were shown a table and seated. We ordered two coffees immediately. We also wanted to order some food so we thought we would ask for a menu when the coffees came - they never did. I asked one waitress who passed me over to our original waitress who took our order and then came back 10 mins later to say the food we ordered was not available. I then asked about some tapas and she said I could go to the counter and see what i could get. Having chosen something I spoke to another waitress as my original one could not be found. Long story short, the food and coffee never came after 20mins. Severe lack of customer service. There was more focus on clearing tables and putting away glasses. I do not recommend this place even for something as easy...

Horrible experience. Extremely rude staff. After ordering drinks, the waiter refused to serve me. He said the terrace was for people ordering dinner only. I asked him politely in my best Spanish how I could have known and he rudely replied with an angry look "because I say so". I looked around and nobody else on the terrace was eating anything with their drinks. I asked him why nobody else was eating. He started shouting at me so I stood up and walked. As I left, the guy was still making a scene and gestured that he would push me. All this while people were wondering what the hell is going on. My guess would be he didn't want a single person occupying a table on a fairly busy afternoon. Or that he is not into foreign customers. I would stay far away...