Cacio e Pepe — Restaurant in Santa Cruz de Tenerife

I went to this Italian restaurant after I saw it’s high review in Google Map and TripAdvisor. Overall I have to say from my personal experience, this restaurant has been far overrated. Tonight I ordered parmigiana for starter and nduja spaghetti for main course. The starter was decent but I waited for half an hour ( after finishing two glasses of beer). I almost decided to leave after I finished two drinks. For the pasta main course, it was very disappointing: I could only taste tomato sauce and a little spicy flavour from the pasta. I felt like I was eating a plain boiled pasta. I fed it back to the waitress. She explained that that was because the nduja sausage was melt into the tomato sauce. Again, I couldn’t taste any sausage. The worse part was the service: there were only two servings staff across the restaurant and it took ages to serve people. One staff apologised and explained that one staff is off sick today. I have to say the staff were sweet but they were too overwhelmed. Overall, I don’t think this restaurant deserve such high review from my experience. Hope it could be...

I was a bit torn reviewing this restaurant as I wasn’t sure what rating I should give. In the end I came up with three stars, here’s my experience:

Food: The food is delicious! Really well prepared, perfectly baked pinsa and awesome pasta!! If you want great food for a good price go there!

Staff: The two waitresses were really kind and helpful. Unfortunately they didn’t speak a lot of English, but we managed to communicate either way via Google translate 😀

Why only 3 stars? Well, the waitress unfortunately spilled drinks over me: Aperol and Wine. I recognize that this can happen and I’m absolutely not mad at the waitress for this - I think I myself would not do a great job like her serving drinks. However I still feel due to this I cannot give 5 stars - moreover they didn’t handle it perfectly as I would have imagined, ie they still billed the drinks and did not invite us for a dessert or coffee ; I would somehow have expected that.

Anyway I can recommend the place and...

Even though being the first people to arrive we had to wait 30min to have our order take, seeing many tables being served before us. The staff was rude and clearly not capable of running the place efficiently. After finally flagging someone down to take our order the food cape quickly but I will be honest it was bad to mediocre. The Flat Bread was burned AF. The pasta was home cook level and not worth any praise. The food had no finesse and the entire evening felt like a let down.

I added a picture of the flat bread...