Upon the recommendation of the "Three World Heritage Sites - Toledo, Segovia and Ávila Private Tour," I found myself at the doorstep of El Bernardino, a restaurant that was slated to be a highlight of the culinary journey. The hospitality at the entrance was commendable, setting a positive initial tone with a welcoming greeting, and the promptness of service was noted.
However, this promising start did not fully carry through to the dining experience. As a visitor keen to immerse myself in the local cuisine, the assistance of the waitstaff is invaluable. Yet, it seemed that our queries perturbed the servers, and their demeanor suggested a reluctance to engage with non-local patrons. This was a disappointment, as it detracted from the otherwise swift service.
The fare offered at El Bernardino was an opportunity to savor traditional Spanish flavors, but it fell short of the culinary excellence we anticipated. The exception was the ham croquettes, which stood out for their taste and quality.
The layout of the restaurant presented a further concern. The proximity of the tables to one another was quite restrictive, impinging on the comfort that is essential to a relaxed dining experience.
In sum, while the prompt service and the initial warm reception at El Bernardino were appreciated, the overall experience was undermined by less than gracious waitstaff and culinary offerings that did not meet our...
Read moreI’ve never given a negative restaurant review before in my life but this one was merited. There were too many areas in need of improvement to easily forgive or dismiss. I thought it was important to allow the owners an opportunity for future growth and success since they are way over priced for the food offered. Also, to prepare unsuspecting customers. Customers should be greeted warmly and feel welcomed, as you would a guest in your home. Send the coughing, impolite waitress home or at least ask her to make an effort to cover her mouth when she coughs persistently out in the open. Get a new baker. Don’t serve hard stale bread without asking if the customer would like some. And certainly do not charge them €2.60 for awful bread. Try it for yourself. Get better tasting or at least ripe tomatoes for your salad. Wash your condiment bottles. The olive oil and vinegar bottles were so oily they almost slipped through my fingers. If your menu says the fish is seasoned with garlic and lemon, don’t leave out the garlic and lemon. The food should reflect the descriptions on the menu and the photos on your website. Cook with some love. Keep the older gentleman waiter. He was the most pleasant, professional and saving grace of your...
Read moreAnyone who is traveling to Spain knows they will be eating well their entire trip. This held true for our quick day trip to Segovia. We had a fabulous experience at this restaurant for lunch! Located in the heart of the city, we were pleasantly greeted by a welcoming hostess and were seated on a terrace that has a beautiful overlook. Our waiter proved great recommendations for foods that we would enjoy and we were not disappointed! The judiones had large pieces of extremely flavorful chorizo and morcilla and was very delicious, even on a warm summer day. The star of the show was the cochinillo! The skin was so crispy and delectable and the meat fell right off the bone. Make sure to save the juice to dip your bread in! In terms of drinks, the house wine paired well with the meal and the coffee was a great finish to the meal. Don’t forget to save room for the ponche segoviano postre! To top off our experience, the quick service was great for anyone who shows up to the restaurant hungry and ready to eat. We would not hesitate to recommend this great place and wish to...
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