Really disappointed. We had high expectations for this place after reading the reviews and had saved it for our last night in Seville. The kitchen closes at 12, I arrived at 11.30 and sat down. My parents were on the way but got lost so I ordered for us at 11.45 knowing they wanted to close the kitchen. I had questions about the menu but the waiter was so uninterested and rude after the first one, I didn't bother asking anything else. My parents arrived a couple of minutes after that and we were hoping to sit down and enjoy our last meal together before they head back to the UK. The waiter practically threw our food and drinks at us, banging everything down on the table loudly. By ten past midnight all of the chairs were stacked up around us, they were bringing the parasols in from outside banging the my chair with them on the way past. We felt really uncomfortable! We had finished but the plates were left in front of us and there was no sign of us being offered anything else. I've worked in hospitality for many years and I know how annoying it is when people come in late, but they should not have let me sit down if they weren't prepared to serve us in a proper manner. I mentioned the poor service at the end, to be fair, the waiter apologised and said it wasn't his intention to be rude. Unfortunately, the whole experience was ruined by then, which is a shame as the food was very nice! The chicken in mustard was especially good, and it was not...
Read moreWe were advised to go here, cause it was said to be very good. This was confirmed by most of the reviews. Having said this, we were warmly invited at the door and taken to a small table next to the kitchen. We took our time to choose from the menu wich was apparently not appreciated by the waiters. They repeatedly kicked the one empty chair on our table as if to distract us, were talking behind our back in the kitchen about us ( my Spamish is not good, but so much I could understand) and took the menu from my hand to point out something completly different, wich was not of our taste and much more expensive. Communcation was difficult, because unlike it was declared by the owner, no English at all was spoken. For me no problem; we're in Spain and I speak a little Spanish. Wat was worse, there was no will to communicate. After our 1st round of tapas, wich were quite good, we wanted to have another table, because the noise around us was so overwhelming that we were not able to understand each other. We made our wish clear, but then the waiters also refused to understand Spanish! It was clear they didn't want us in their establishment, maybe they hate Dutchmen, because that's what they were talking about behind our backs. With some difficulty we restrained ourselves, asked to pay and left to look for another place where we were more welcome. It was an appalling demonstration of complete disrespect for the customer. If you're not in for a fight...
Read moreTerrible, had such high hopes for this place since it was recommended by both Yelp and Trip Advisor.
When we arrived we sat down and were looking through the menu for what to order, we were then told with attitude by one of the servers that it was self service and you need to order at the bar.
How will we know what to order without looking at the menu first From that point we already felt pressure to order without exploring the menu. My first impression was one of a restaurant with rude service
Second point of contention was when we ordered 1) Tostaditas de Bacalao. They messed up our order and instead gave us Tostaditas de Cabra. I have no problem eating the Tostaditas de Cabra if it’s what i ordered.... but it wasn’t.
Finally the last item we ordered were the navajas , which are razor clams. I’ve had this elsewhere in Spain and they are super delicious and a specialty for Spain, when we got the navajas they were extremely undercooked and raw. Outside was warm and inside was chewy raw and undercooked. The same with the shrimp.
I don’t understand how restaurants undercook their food ? Especially when it comes to seafood. I only pray that my undercooked doesn’t make me sick.
Word of advice, go to the smaller local bars, the food is better, cheaper, and because they aren’t locally owned water they won’t rush you treat you...
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