We arrived at Marabunda around 8:45pm and were greeted by Felipe, our server for the evening. From the start, the experience was disappointing and frankly frustrating. When we asked for a table, Felipe told us the restaurant was fully booked and that the only option was one table available for just 30 minutes.
Something felt off, so we immediately checked Marabundaâs website. To our surprise, there were plenty of reservations available starting at 9:15pm and continuing in 15-minute intervals throughout the evening. We booked one instantly and went back to Felipe, only for him to tell us we still had to wait outside for 30 minutes until our âreservation time.â This was confusing and insultingâespecially since he had just told us there was a table open for 30 minutes.
Whatâs worse is that Felipe continued this behavior with other guests. We watched at least five other groups turned away with the same excuseâthat the restaurant was fully bookedâwhile in reality, reservations were clearly wide open online. To me, it felt like Felipe simply didnât want to work harder, which raises a serious question: why would a business owner allow an employee to turn paying customers away and damage the restaurantâs reputation like this?
The issues didnât stop there: ⢠We ordered asparagus, but when the kitchen ran out, they quietly substituted broccoli as if customers wouldnât notice. ⢠Bread was brought automatically to the table without asking, and then charged per personâyet portions varied wildly. Our table of two was given just three small slices, while others around us received double the amount. ⢠When my wine glass was refilled a third time, the bottle was nearly empty. Instead of opening a new one or at least acknowledging the short pour, the waiter simply served me half a glass and disappeared. ⢠Communication was difficult. Both Felipe and David spoke very limited English, which made the experience especially frustrating for tourists trying to enjoy Sevilleâs dining scene.
The recurring themes throughout the evening were inconsistency, dishonesty, and a lack of professionalism. A restaurant like Marabunda, with such potential to appeal to both locals and visitors, deserves staff who care about service and customer experience. Unfortunately, Felipeâs actionsâand the lack of oversightâsend the message that guests are not valued.
I sincerely hope the owner reconsiders the kind of staff representing this restaurant. Marabunda could thrive with professional, competent servers who show integrity, transparency, and genuine hospitality. Until then, I cannot recommend it to anyone other than locals who already know...
   Read moreWe booked a table here on 24th May for 3pm and our booking was confirmed online. We turned up at 2.50pm and my wife (who is Sevillian) was told by the waiter that our table wasnât ready. At 3.10pm after standing out in the sun (we were asked to wait on the pavement outside in direct sunlight in Seville) we asked the waiter again about our table. He âthenâ said that there was no table. My wife explained politely that weâd booked and showed him the confirmation for the 3 of us. He said there was nothing he could do. We could wait and there might be a table at some point. He had no apology, he showed zero empathy, and behaved as if it was no interest to him what we did. Facing such disinterest, we unanimously decided to leave and headed to a Japanese restaurant in Dos de Mayo, where we waited for 10 mins inside the restaurant, while the waitress kept us informed until a table came free. Straightforward basic good service in stark contrast to Marabunda!!! I felt it was important to write this review to warn others that a reservation/booking at Marabunda means absolutely nothing. You turn up at...
   Read moreA 5 stars to a 2 stars in 2 days. Our first visit was exceptional, it had a cool vibe we had a nice table for 2 by the window. The jalapeĂąo margaritas are amazing as is the food. Really impressed so much so we booked again there and then for 2 days later. Fast forward 2 days we called ahead as we have to change the booking and we were in the area so visited in person. Changed the booking to 9pm. We arrive at 9pm only to find that they hadnât changed the time, very annoying as it was the same guy we spoke to in person earlier that day, and he repeated the change back to us at that time. No apologies no duty of care just it is what it is, offered us a seat by the bar, we agreed however in less than 2mins of seating we are asked to move and bunch up as we in the way of the pass. So at this point Iâm fâed off, because the waiter fâed us off, so we did exactly that fâed off somewhere else. So in short you donât know what your gonna get with this place 5 stars one, zero the next with crap...
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