Gansu Kitchen — Restaurant in Göteborgs Stad

"we cannot accommodate shellfish allergies due to our kitchen being too small, so it's best if you never return"

I've eaten here regularly for several years (one of the stars is for nostalgia reasons). Used to be I would consider it one of the best noodle places in Gothenburg but it's been on a slow but steady decline. Noodles have been getting worse, flavors diminished, the dumplings gray lumps of flavorless meat, service increasingly unwelcoming. Some obvious corner-cutting going on which is very sad.

The last nail in the coffin was when I ordered the pork dumplings and after a few meh dumplings in realized there were tiny shrimp floating around in the soup. I asked about it and the waiter said that "no, there were no shrimp in the soup". I showed him one of the tiny shrimp and he said that, "yes indeed they put tiny shrimp in the soup". Being allergic, luckily mildly so, to shellfish, I try to look out for dishes containing it. But there was no reason for pork dumplings to have shrimp in the soup (nor was it mentioned on the menu) so it didn't occur to me to ask.

Ended up getting another bowl of unsatisfying dumplings without shrimp in the soup, but as I went to leave the waiter told me that "they cannot accommodate shellfish allergies due to their kitchen being too small, so it's best if I...

We travel to Göteborg and visit the restaurant for lunch today. We have checked carefully for the ingredient which show in fornt of the restaurant since my daughter is allergic to shrimp, and on the menu none of the ingredients were shrimp… She ordered A1 which is beef and we found shrimps in the bowl , so we asked the cashier and he said no shrimp until we showed him the small shrimps in the soup. Then he came and said they put dried small shrimp on top before serve. We called 112 and ambulance must come to restaurant, she got Epipen directly and some more medicines for allergic reaction. The restaurant should be more carefully with the ingredients especially shrimp that people get allergic widely. We had to drop our train ticket to go back to Malmö today and must extend one more night in the hotel to observe as doctor recommendation. There is no any apologise at all from...

We experienced an unfortunate situation at this establishment where the male staff appeared to be in haste and displayed a negative demeanor towards us. Despite our efforts to settle down with our children aged 7 and 3, who were engaged in typical childhood behavior, we were approached by the staff. Although there were only two additional guests present, they seemed unperturbed by our children's normal activities. Despite this, the male staff insisted that we quiet our children, citing the presence of other patrons. Feeling unfairly singled out and discriminated against, we regrettably chose to leave the premises. A response to your answer, we were just there for 5 minutes, and they are NOT playing. Good to see your response here, so everyone who plans to go here will be warned. Your response proves your terrible customer service. I wish you...