I would normally give it a 4,5 star, but my latest experience was very questionable.
Ive always ordered Spicy Miso Ramen with Extra Pork. It always comes with ”fläskfärs” and round pork pieces with crispy edges. However this time it came with completely different pork that looks like some sort of uncooked ham. Surely something was wrong with my order I thought.
Called in and the explanation that I got was they change protein every 6month which there was no notification of in the Wolt app. They also switched out the porks, meaning ”Extra pork” now meant another type of pork, how in the world should I have known that as a online ordering customer?
This is however not why they got 2 stars from me, the issue comes that according to the restaurant it was my fault for not reading the exact specification of the menu even though its impossible for me to know that they switched out the pork. Basically paid 200kr for a meal that I did not want.
It sucks that I have to give a low rating but I genuinly hope the restaurant will understand my point of view, paying premium for a meal that I did not usually receive and then gets the blame for it.
Update: After communicating with the restaurant again Ive decided to change it to 4,5star. They were nice to offer me compensation if I showed...
Read moreThe interior of the store is very chic. The staffs are professional and polite.
Takoyaki tastes good. But the batter inside was too sticky and raw. And the size of the octopus was too small to make Takoyaki enjoyable.
Karaage also had the same problem with the batter. When you are eating fried chicken, you don't want a very thick and sticky batter. The chicken itself was very very tender and juicy.
Spicy Tantan Ramen (Not sure if this can be called ramen.) is the flavor and style of Chengdu (Dandan noodle). The noodles were very al dente, and when stirred well, the broth and meat flavor coated the wide noodles very nicely. The first half was very pleasant to eat. But later on, you will realize that there is too much sesame sauce, resulting in a lot of long-lasting sesame paste in your mouth. At the end of the meal, it still has a nice flavor, but it can be very salty.
Tonkotsu's noodle soup is a very rich bone broth, but most of the umami comes from the seasonings rather than the ingredients. The noodles were overcooked and lost their elasticity. The pork melted in your mouth, but there was so much fat that it was like taking a...
Read moreFirst timer at this restaurant. I got myself Tonkotsu Ramen and Matcha Tiramisu. Highly recommended!
When I came, the staff welcomed me and showed me where I could sit. Then he set the table with napkin, chopstick, a glass of water, water bottle and condiments. He brought the menu to the table as well and took my order.
It didn't take long for me to wait for my Tonkotsu Ramen and it's delicious. The broth is rich and flavourful. The chashu pork is tender and tasty. Cravings satisfied!
I said to the the staff to bring the Matcha Tiramisu when I finished with my ramen and he actually remembered that! He also politely asked whether I'm ready for the dessert or not. The Matcha Tiramisu is really good!!! It's creamy yet airy with a dash of mild bitterness from matcha. The staff said that it is made in house!
It is possible to study or work from here since they have toilet and WiFi. Though you may avoid lunch hour and bring your laptop fully charged since I couldn't spot any...
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