The place is located just near Hotel des Bergues. It's quite small inside but has a big terrace with a nice view for the lake. All food comes in tiny portions however very expensive, even for Geneva center. I didn't find the menu particulary interesting or tasteful. Again very overpriced for this size and quality. The service was really bad, the place is understaffed, probably due to it's recent opening. You have to ask for the same things several times. The last straw was when we asked for the check and the person came back with the card machine, not showing any printed check to us and asked for 200 CHF. Just like that, announcing the amount to us. We asked to bring us the check to verify, and big surprise - few things were added to our check from another table. So the actual amount due was 160 CHF. I don't think that needs any comments. I really don't want to believe that Brietling is so desperate for money that they actually have to scam people at the restaurant. Although the "filtered" tap water for 5 CHF unfortunately proves the real purpose. I just think people should stop seeing their Geneva customer as someone stupidly rich who is unable to do math or who doesn't care overspending 50 CHF for someone else's food. The location is not an excuse for bad service, scam and ridiculous prices, no matter where...
Read moreLast night, the four of us wanted to enjoy the terrace at Breitling Kitchen, so I tried to make a reservation over the phone. The staff member who answered the call abruptly cut me off, directing me to use the online reservation system. He was already on the phone—taking the reservation would have taken just 10 seconds. But no, he practically slammed the door in my face.
That wasn’t the end of it. I received a reservation confirmation by email, but when we arrived, another staff member couldn’t find our reservation in their system—or maybe she didn’t know where to look. I showed the email to her, and she still treated us as if we hadn’t reserved. Eventually, she assigned us a table. Throughout the evening, the staff were consistently rude, clearly unmotivated, and managed to ruin what should have been a lovely terrace experience. We didn’t even bother ordering dessert and went somewhere else instead.
It’s a real shame for such a beautiful location to be tarnished by staff who fall far below the dignity this place deserves. What has happened to this city when such people are hired? Truly...
Read moreWe were a party of 6, in an otherwise empty restaurant. We ordered a bottle of prosecco - they didn't have prosecco. We then ordered a bottle of white wine from the menu and they didn't have that either. We made our orders, but they didn't have much availability of food - and the menu is not huge.. We were wondering why doesn't an empty restaurant have food available? The food was good, except for the hamburger that came cold to the table. The waiter was extremely kind and sorry for the inconveniences - he replaced the hamburger with a hot one and then offered us tacos and two dessert platters. It's a pity to see so much wasted potential for a beautiful place with a...
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