Kiran - Indian Restaurant — Restaurant in Geneva

I recently visited Kiran, hoping to enjoy some authentic Indian cuisine, but unfortunately, the experience was nothing short of a disaster. From the moment I walked in, things started going downhill.

First, the food: It was a complete letdown. The dishes were not just poorly prepared but also emitted an unpleasant smell, suggesting that the ingredients might not have been fresh. The flavors were bland and lacked the vibrant spices you'd expect from Indian cuisine. It was clear that there was little care put into the preparation of the food, and it completely ruined our meal.

However, what truly shocked me was the attitude of the staff and the owner. When I politely mentioned the issues with the food, the response was nothing short of appalling. Instead of addressing our concerns or offering any sort of apology, the staff were dismissive and downright rude. The owner, who was called over, was even worse—defensive and unapologetic, as if we were the ones at fault for daring to complain.

The overall atmosphere of the restaurant was uncomfortable, and the poor service only amplified that feeling. Dining out is supposed to be an enjoyable experience, but at Kiran, it was anything but. I would not recommend this place to anyone looking for good food and decent service. Save your time, money, and taste buds—there are far better...

Dear Kiran Team,

I recently dined at your restaurant. Unfortunately, the experience was far from satisfactory. The main dish options, including fish and tandoori chicken, lacked the essential flavors and spices that define Indian cuisine. The fish was under-seasoned with no salt, and the chicken seemed more fried than marinated less with tandoori spices. Additionally, the absence of curry with rice and roti, and vegetables without masala, was surprising and not in line with traditional Indian meals.

When we shared our feedback, hoping it would be taken constructively, we were met with a dismissive response. It was disheartening to hear that the dishes were adapted to a 'local style' rather than preserving the authentic Indian spirit. Indian cuisine is celebrated for its rich flavors and vibrant spices, and it's a shame that these were notably missing from our meal.

I hope this feedback is taken as an opportunity for improvement. An authentic Indian culinary experience is not just about the food but also about hospitality and understanding customer expectations.

Best...

Today Me and friends had the most ridiculous experience at this restaurant. They call themselves Indian restaurant but I really doubt that fact. They didn’t know simple courtesy leave apart knowing Indian food. FYI - no one running the place is from India. Let’s cut to the experience. We we suggested the good quality was not very good they replied saying “We can’t make street food for you all”

When we said you should take a feedback positively they replied back “6 of you have eaten three courses, how can you even understand the taste of our food”

We also suggested the Mahatma Gandhi should be respected Referring to an image in their hotel of Mahatma Gandhi wearing sunglasses glasses and a jacket depicting him in a not so respectable attire. Their reply was “He is better like this”

First these guys were not Indians so I don’t expect them to understand our point in anything. But we can at-least put our views across and let people know of their extremely unprofessional behaviour. They almost talked as if they see...