Juliette is a nice boulangerie located not too far from Paradeplatz. Particularly busy at the weekend, but with a chance of finding some place to sit. I really liked the pastry selection - one can tell it’s France from every corner. Definitely more stocked compared to many other bakeries in Zurich, and with a chance to find interesting variations such as colourful croissants and sofisticate small pastries. Of course prices are on the high end, but overall in line with the competition and location. Still, if you take some different things, it turns expensive pretty quickly (we paid 40 francs for below). My almond croissant was as good as I expected it to be. Same for the flan, which was a nice discovery. I was personally surprised tough when they told me that they either had cappuccinos or espresso - still one can “make” their own coffee by asking to add an extra shot (é.g. an espresso can become a doppio, a cappuccino can turn flat white), which of course will reflect in a higher price. What I believe the staff has to work on (hence the 3 stars review) is managing their work flow in stressful situations. We ordered a savoury quiche and after 15 minutes we still didn’t have it (because it needed to be warmed up). We figured they might have forgotten, however, when asking (we asked twice with some distance in between) we got mixed explanations (“the microwave wasn’t working”, or “it takes long” when I thought that it’s impossible for a precooked product to take that long to be simply warmed up). Maybe this was the case, so we tried to understand. Disappointing because it still came nearly cold (the center was very cold). At that point you don’t want to complain again, so you just eat it. It tasted really good anyways. Had I ordered to take away, I wouldn’t have cared that much about the service, but, as we found a table,we found this episode to be a pity in the overall experience. Also there is no water dispenser, no coffee comes with water, so be ready to purchase a bottle. In the end, no matter how good the product is, I consider the full experience. So, I would definitely recommend it (very good, but personally, in line with the competition), just be ready to occasionally wait some time. A recommendation to the staff from a person who worked in service and knows the stress of the weekend, to perhaps be better coordinated and work...
Read moreGreat food, with the best patisserie in town. Also croissants & bread are very good. The personnel is mostly friendly, with some unfortunate exceptions. They do value high quality food. The prices are accordingly very high, even above most other artisan bakeries.
So why only two stars? For their price point I expect great food and great service. And I just recently learned to always ask for the reseat in this shop! I bought four items and thought the price is rather high, even for this bakery. They did not give me a reseat by default, so I had to ask for it (twice actually). Upon checking it, I found it contained five items, i.e. they overcharged me. Upon complaining they did return the money. When I kept looking at them (expecting an apology), I was explained that they just returned me the overcharged amount. This left me without words - it felt to me like it was normal for them to have this happen? It certainly isn't normal for me. I could remember once having an incorrect item on a restaurant's bill (dinner for six people), but never in a bakery.
Furthermore, I had (more than once) personnel in the evening recommending me the morning batch of croissants as „fresh“. I have tried once, and (of course), its simply not true, they were stale as it would the case with every croissant sitting on the...
Read moreJuliette - pain d'amour | Boulangerie & Café is a charming slice of Paris nestled right in the heart of Zurich. Walking through the doors feels like stepping into a whimsical, pastel-colored dream filled with the irresistible aroma of freshly baked treats. Their petit cakes are tiny masterpieces—each bite bursting with flavor, beautifully decorated, and just sweet enough to leave you craving more. The cookies, buttery and delicately crisp, melt lovingly in your mouth, perfectly pairing with their expertly brewed, velvety coffee.
Whether stopping by for a cozy breakfast, a relaxed lunch, or an indulgent afternoon treat, Juliette has something delightful to offer. The lunch options are thoughtfully crafted—fresh, vibrant salads, gourmet sandwiches with perfectly crisp bread, and daily specials that always surprise and satisfy. Every dish feels both lovingly homemade and elegantly presented.
The friendly staff and enchanting atmosphere make every visit feel special. Juliette - pain d'amour is a true gem in Zurich, effortlessly blending charm, flavor, and warmth into a memorable experience. Absolutely recommended for anyone who appreciates the joy found in exceptional baked goods, great coffee, and heartwarming...
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