Masala — Restaurant in Zurich

The menu changed to veggie only in Jan 2022.

Well, now I have to change it to 1/5 as the owners are so hostile, see their response below, what a joke. Now I will literally never go back. I was there with two friends in mid February. The menu is tiny now compared to before. You most certainly used to give out padadum with a selection of 3 sauces.

I wanted to like their new shift to vegetarian-only dishes but… I just can’t. The new menu is so limited, a third of the only dishes they have are eight or nine dishes all with paneer (a cheese that tastes like tofu), another third are dishes with "no chicken" an artificial meat substitute made out of god knows what but doesn’t really taste like chicken, and then another third are veggie dishes. We got one of each of the three.

Despite going to veggie only, the prices increased further for their plates which were to be honest always rather small. 32 francs for a small curry with "no chicken" in it? No thanks. They also no longer give you the little "Indian chips" with various sauces as an amuse buche.

If the restaurant still exists in two years maybe I will try it again. This used to be my go-to Indian place but now I will look elsewhere.

Really not against them going vegetarian only but the new menu is just so minimal and I don’t like paneer, leaving me with a pitiful list of options for prices that even by Zürich standards are VERY high for small...

I visited this restaurant second time. First time experience was great, second time it spoiled my entire evening. If you go through negative reviews, one common reason you find is - behaviour of staff. I see people mentioning about indifference towards Asian and non-asian people and rude talk by one specific person (I don't know the name). I had exactly similar experience second time I visited the restaurant. First I thought, may be I am overthinking, but no, most of the negative reviews are because of the bad behaviour of staff. Some suggestions for staff: If there is something you can't do, say it politely, no need to bahave like some arrogant king. You take ages to attend table, that's fine, may be you are too busy. But when someone takes time to change the order because you guys have certain rules, don't make faces and feel frustrated. Say thank you to the people who visited your restaurant while they are living. At least have a look at them, may be they want say thanks to you. Don't be so ignorent.

Finally, never gonna visit this restaurant again and will never...

One of the most disappointing Indian restaurants I've been to. The plates were very small, everything had a huge surcharge (like 6 CHF for a small basket of garlic naan). Vegetarian options only, which I've never seen at an Indian restaurant before, which meant their menu was very small, by far the smallest I've ever seen in an Indian place. I guess if they do a few dishes very well that could be OK, and the food was fine, but really very small. Paying 30 CHF for a small plate of "NotChicken" or whatever their fake meat was called is high, even for what I expected in Zurich.

Basically the worst value-for-price I've ever had in an Indian restaurant. The sauce was quite good, but I didn't care for the veggies or anything...