Sternen Grill + Sternen Grill Restaurant im oberen Stock. — Restaurant in Zurich

The man who was taking the orders refused to speak in English with me 😃. I am Portuguese so my native language is not English either, but as he didn’t speak Portuguese, and German is not a language I’m familiar with, even though I already speak 4 languages, I politely tried to communicate in a way that I though would help us understand each other (similar to what I do when foreigners approach me in my country) even if it wasn’t perfect because mine isn’t either. But him refusing to talk to me in any language other than German, while his job being at costumer service was unprofessional, not to say even racist. He even mocked me and tried to get me repeat him speaking in German and so we proceeded to talk to the lady next to him, who was also taking orders and noticed our discomfort. To make things even better he served us the burning hot sausages in the thinnest paper directly to our hands, which burned my fingers and we had to ask another employee to give us a plate since we also didn’t received one like other costumers did. The food is also mid so I don’t recommend this...

Terrible experience last October 6, 2025 at around 8:30pm. My friend and I paid for our drinks and we decided to just get the drink later on while they prepare our hotdogs. The reason for this is that we don’t want the drinks to be warm after they finished preparing our food. Then the guy working at that time, who appears to be of South American origin, accused us of not paying. This is in front of other customers. The other staff there can confirm that we did pay for our drinks and we were charged for the payment but for some reason he didn’t even confirm with his co-staff. The nerve to embarrass us for just a drink is beyond despicable. Their approach is certainly unprofessional and unacceptable. They definitely did not have the right customer service training on how to verify a transaction based on their point of sale machine if we, did not pay. They will just resort to accusations. I am not recommending this restaurant due to our experience. Terrible treatment of customers. This also reflects on how management trains them. Poor service and...

Sternen Grill is a classic Zürich experience, offering delicious local cuisine with a side of stunning views. Every time I've been, the food has been fantastic - they really know how to grill a perfect sausage! Whether you're craving a classic bratwurst or a St. Galler Bratwurst, you won't be disappointed. The service is another highlight. The staff are always friendly and efficient, even when the lunchtime queue snakes down the street (which it often does!). You'll have your food in hand in no time, ready to enjoy at one of the standing tables overlooking the Limmatquai. Speaking of the Limmatquai, the view from Sternen Grill is truly amazing. It's the perfect spot to people-watch and soak up the bustling atmosphere of Zürich. The only downside? It can get quite noisy, especially during peak hours. But hey, that's part of the charm, right? Overall: Sternen Grill is a must-visit for anyone looking to experience authentic Zürich cuisine with a fantastic view. Just be prepared for a bit of a...