Grazie — Restaurant in Yilan City

the food is ok, but i dont like the service, we ordered by 12noon. waitress told us need to wait for 45 minutes for one dish Everyone food already arrived and already finished but over 45minutes that one main dish havent arrive the waitress didnt told us we need to wait for much longer if she told us earlier about it, we can change our order and choice an easy cook dish. one people havent eat, then waitress take out all the plates, its very unpleasant feeling.. since we need to catch a train schedule, we have no choice but need to take out the food, ending up my husband and me didnt eat that much and then the restaurant dont have complimentary for their delay.. we dont have any...

If you're looking for authentic Italian food, go somewhere else. For the cost, its value is lower than Nu Pasta... This is a Taiwanese-style Italian restaurant. We ordered the two person set ($1,020). It came with two small appetizers (garlic chicken + salsa and pork salad), two soups (onion soup and goulash), two main entrees (Bolognese pasta and carbonara), two drinks (berry milkshake and strawberry lemonade), and two desserts (honey cake and a strawberry ice cream parfait). The pasta was very bland; the portions were small. Very underwhelming experience. Won't come back unless you pay me....

10 minutes to be seated, 40 mins to prep food, results….food served on a rusted hot plate! Unacceptable health and safety violation! Keep you family safe and stay away. Mgr only apologized and when questioned about how such a thing could happen in the kitchen, all we got was a simple sorry. We left! Never again…. In the video, we removed the food from the plate to show the rust. And it’s not the sauce from the ribs. You can tell...