Woosa洋食パンケーキ 屋莎洋食鬆餅屋 宜蘭新月店 — Restaurant in Yilan City

The staff and service at this restaurant were excellent. When we had trouble ordering through their website, a staff member personally came over to help and even recommended some delicious dishes.

During our meal, I accidentally spilled my drink, and without me asking, they kindly replaced it—very thoughtful and attentive service.

One thing to be aware of: the restaurant has a policy that each person must order an individual item. Even though we ordered a two-person set meal plus two additional dishes to share among six people (including three children), we were still required to order two more items to meet...

第一次來訪的評價總結： “餐點及服務完全對不起價格”

-服務人員 1.一位看起來像是高中生或是大學生在櫃檯的男服務員說話超級小聲，小聲到我耳朵要向前靠近才聽得清楚，用餐介紹聲音小到不行。

2.上餐時男服務員就站在一旁完全不吭聲看著我們，直到我示意將餐點放上桌面才有動作，不是應該「主動告知要上餐」需要放哪嗎？怎麼好像變成我在服務該店員一樣。

3.用餐期間有一位女服務員不小心掉落玻璃杯導致杯子破掉波及到包含我兩桌客人，此時男服務員正在收桌回頭看一下便繼續用緩慢的速度收桌完全沒有想要協助清理或是向被波及到的客人表達關心有無受傷之類的而是讓女同事自己整理，更讓人不解的是這位男服務員還繼續對著對講機嘻皮笑臉的說話完全事不關己，完全沒有危機處理意識！後續有位看起來比較資深的女同仁有向兩桌詢問有無受傷表達歉意及換桌意願。（男服務員正在收的這個桌子從我們入座到已經上一份餐點了都還沒收好，當下客人也不多我想沒有一定要馬上整理的必要？）

-餐點 1.唐揚炸雞咖喱飯 咖喱飯裡有個蛋包飯，蛋皮有些焦黑一口吃下去整個燒焦味撲鼻而來，最後選擇不吃蛋皮，但因為蛋覆蓋在飯上，所以最上層的飯也有很重的燒焦味，嚴重影響味道！完全不推薦！至於咖哩醬的部分還算不錯。

2.元氣炸飯丸 吃起來就像是飯拌番茄醬然後包起來炸成丸子，番茄醬、飯味道很分裂非常不推薦。

3.經典蜂蜜冰淇淋鬆餅 今天這餐唯一可以接受的餐點，中規中矩的鬆餅。

4.綜合果汁 說是綜合果汁，不如說是柳橙汁完全沒有其他水果味道，柳橙汁...

The burger is tiny for what you pay for it.

The pasta is very good, very tasty.

The pancakes are soooo good definitely worth it. Lemon sauce and vanilla ice cream.

Fruit sode is very good but...