Chai On Wheels — Restaurant in Dar es-Salaam

Very very bad customer service, The waiters seem to only want to serve their regular customers. We waited over 40 minutes none of the waiters even bothered to ask us, we had to call them numerous times just for our order to be taken. It took another 15 to 20 minutes for just tea to arrive, we were so fed up and openly complained to another waiter who was there and he didn't even bother to listen. The Owner sitting right there didn't even have the courtesy to calm the situation.

We were so fed up we just left after finishing our Tea.

Very...

📍 Located in an open parking area - The outdoor space has limited seating benches and requires improved hygiene standards.

🍡 The snacks, including delicious urojo and kachori served fresh and hot, are a highlight. However, the menu needs updating and upgrading.

💲 The pricing is reasonable and average for the offerings.

👨‍🍳 While the service is fast, the staff would benefit from management training and should be more knowledgeable about the specialties and menu.

Thank you for...

The service was horrible we set there for more then 40mins in which no one cane and after we making some noise the waiter came and told me this isn’t my order we ordered just 4 tea and some snacks where by the snacks came after we were done with our tea and we noticed people getting their order ready and leaving and we were just there we made some noise the owner stood up and didn’t even bother asking what happened and calm us down in short he...