Golden Tulip Dar City Center — Hotel in Dar es-Salaam

PLEASE READ THIS REVIEW CAREFULLY BEFORE YOU BOOK.||||Worst experience I’ve ever had — misleading rooms, poor hygiene, hidden charges, and intimidating behavior||When I went to the Golden Tulip, they first told me they didn’t have a room. I checked online while standing there and suddenly there were many rooms available, so I booked one room with two beds. After that, they still gave us a room with one bed only. I told them I booked for two beds, but they said this is the only room and if I don’t like it, I can leave. I asked to speak to the manager and requested an extra bed; only then did they add it.||||Inside the bathroom we found a cockroach.||In the fridge they put water and snacks, but no one told us these would cost money.||||At checkout, I went to pay for the restaurant charges and suddenly I saw an extra $47 added. They said it was for room service/minibar. They also said there was a paper in the room explaining this. I went back and looked carefully. There were many papers in the room with instructions and details—who reads all of that on vacation?—but I didn’t find anything clearly saying we had to pay for the snacks if we ate them.||||I called them and asked them to show me the notice. They came and, guess what, there was a very small paper hidden above the fridge. How is anyone supposed to see that? I told them no one informed me and I can’t pay for something that wasn’t clearly shown.||||We were in the middle of the night and had a 5:00 a.m. flight. I asked them to call the manager. They said the manager was sleeping and if I wanted to talk to him, I had to wait until 9:00 a.m. I told them we had a flight, but they didn’t listen. The staff then acted in a way that felt aggressive and intimidating. They took our luggage and put it in the office, and we couldn’t take it back while the dispute continued. We called the police after they started to attack us and they hurted me, and they threatened us with a gun, but it was late and they took time to arrive. In the end, we paid the money just to get our bags and leave for the airport.||||This is the worst hotel I have ever stayed in. My advice: do not go there. I have photos to support what happened. Choose another place...

PLEASE READ THIS REVIEW CAREFULLY BEFORE YOU BOOK.

Worst experience I’ve ever had — misleading rooms, poor hygiene, hidden charges, and intimidating behavior When I went to the Golden Tulip, they first told me they didn’t have a room. I checked online while standing there and suddenly there were many rooms available, so I booked one room with two beds. After that, they still gave us a room with one bed only. I told them I booked for two beds, but they said this is the only room and if I don’t like it, I can leave. I asked to speak to the manager and requested an extra bed; only then did they add it.

Inside the bathroom we found a cockroach. In the fridge they put water and snacks, but no one told us these would cost money.

At checkout, I went to pay for the restaurant charges and suddenly I saw an extra $47 added. They said it was for room service/minibar. They also said there was a paper in the room explaining this. I went back and looked carefully. There were many papers in the room with instructions and details—who reads all of that on vacation?—but I didn’t find anything clearly saying we had to pay for the snacks if we ate them.

I called them and asked them to show me the notice. They came and, guess what, there was a very small paper hidden above the fridge. How is anyone supposed to see that? I told them no one informed me and I can’t pay for something that wasn’t clearly shown.

We were in the middle of the night and had a 5:00 a.m. flight. I asked them to call the manager. They said the manager was sleeping and if I wanted to talk to him, I had to wait until 9:00 a.m. I told them we had a flight, but they didn’t listen. The staff then acted in a way that felt aggressive and intimidating. They took our luggage and put it in the office, and we couldn’t take it back while the dispute continued. We called the police after they started to attack us and they hurted me, and they threatened us with a gun, but it was late and they took time to arrive. In the end, we paid the money just to get our bags and leave for the airport.

This is the worst hotel I have ever stayed in. My advice: do not go there. I have photos to support what happened. Choose another place...

A Hidden Gem in Dar es Salaam - Golden Tulip Dar City Center

My recent stay at the Golden Tulip Dar City Center was nothing short of extraordinary. From the moment I entered the lobby to the time I checked out, every aspect of my experience was delightful.

The staff deserves special mention for their exceptional hospitality. They were not only professional but also genuinely friendly, always ready to assist with a warm smile. Their commitment to ensuring a pleasant stay was evident throughout.

The room was a haven of comfort and style. Impeccably clean, with modern amenities and a cozy ambiance, it truly felt like a home away from home. The attention to detail in room service was commendable, making each day of my stay a relaxing retreat.

The hotel's central location proved to be a strategic choice, allowing easy access to key attractions and business centers. Whether I was exploring the city or attending meetings, the convenience of the Golden Tulip's location was invaluable.

Dining at the hotel's restaurant was a culinary delight. The menu showcased a diverse array of dishes, each one a masterpiece in taste and presentation. The chefs demonstrated a passion for their craft, and the attentive service added to the overall dining experience.

What impressed me the most was the hotel's commitment to maintaining high standards. It's clear that the Golden Tulip Dar City Center values its guests and strives for excellence in every aspect of service.

In conclusion, my stay at the Golden Tulip Dar City Center was an absolute pleasure. I highly recommend this hotel to anyone seeking a top-notch experience in Dar es Salaam. Kudos to the entire team for creating such a...