I normally don't review restaurants as I feel it's highly subjective. However, I saw a couple of bad reviews which wasn't entirely fair. I would like to address those points before going on to my review.
First, the idea of food serving cold in this kind of 10+ course menu fine-dining is absolutely normal. Unlike large dishes intended to be enjoyed over time, smaller dishes like these are commonly served at a temperature which can be eaten immediately. They are usually small, and the whole point is variety.
Second, there were complaints about tap water not being served. Well, Thai tap water is of questionable quality, and even if that isn't so, most tap water around the world leave a chrorine aftertaste; and when you are paying premium for food of this quality, it shows how unrefined your tastebuds are if you are not put off by that. It also disrespect the chef.
Third, anyone who relates the size of a shrimp to the taste of the dish is likely not used to this type of restaurant.
Ok, so going on to my review, I feel I need to leave some constructive criticism for the restaurant, as I actually really enjoyed it but there were some imperfections.
First, your theme is all about the history of Thai food, which is your unique selling point. Your decorations were excellently displayed, but perhaps investing in a booklet or nice cards explaining the history of each dish would elevate the experience. This will also help both your customers who aren't fluent in English, and your server who may still be learning new dishes. Also, your customers come with varying degree of knowledge of Thai history, this info card can help bridge the gap the servers may not be able to.
Your service is excellent given the low number of staffs. I hope it doesn't degrade once you are more well-known.
Your location doesn't relate to the luxury your prices may suggest. But that is a minor point. I find it actually to my benefit to find this gem of a restaurant at a place most people would ignore.
The fact that your food is Halal is good, I suggest you advertise that fact. It is uncommon to find halal fine-dining in Thailand.
Your food were delicious, many were well thought out. I would suggest creating more drama with certain dishes. Smoke, sauce, transformed food, fire, etc. They are visual and perhaps mostly superficial, but they do make for a more exciting experience.
Consider serving two menus. Seasonal and Tasting. First time goers will want the full history-of-thai-food experience, while frequent goers will want variety. You should play to your strength on the former.
One of the best things about your food is the lack of the generic michelin-bait ingredients like caviar, fois gras, truffle, gold, etc. I highly recommend keeping it that way. Finding your own unique rare Thai ingredients is far better. Last I went, gold was uselessly added. It paradoxically cheapens the experience. Though it did not affect the taste.
I hope these suggestions help you. And for those considering whether they should try out the food, I, for one, highly recommend coming to this place at...
Read moreI am a frequent fine dining goer so was very excited to try out this restaurant but it ended up being a super disappointing experience. Time Kaan sets itself as a fine dining place and charges clients for premium price, but it turns out to be a complete SCAM! Do NOT go and try! Most of the dishes were served cold (we suspect that its due to the photo taking session by the chef, she hired a photographer to take instagramable photo for each dish!), the only two hot dishes we had were the bamboo stick fish and sticky rice dessert. None of the dishes we found impressive nor worth of the price, you can tell they are all cheap ingredients from my photos. The three different mocktails we ordered all tasted the same, all were ultra sweet and bland in taste. The moment we stepped into the restaurant we already sensed something wrong, it looked way more doggy than the photos on instagram, to an extent that we’ve been questioning ourselves about the right location. They charged you fees for water, even we have requested for tap water and they acknowledged. We were the only table for the entire night and it appeared that they tried all means to rip us off. Do not believe in their popularity on instagram - they are definitely paid posts by the influencers. Again, do NOT go and BLACKLIST...
Read moreMy friend recommended this restaurant a while ago, so I decided to give it a try today. Unfortunately, I left feeling like I'd been robbed for the following reasons: The ambience at Time Kaan was nothing like the photos in other reviews. They’ve changed locations, and the current setup is far from what you'd expect in a fine dining experience. It felt like they had combined three different restaurants into one, losing the original charm. Upon entering, I had doubts about the place, so I asked the waiter if we could switch from the set course menu to the à la carte menu from "Jirakaan." However, the waiter refused to make the change. We were charged 4,500 baht per person (including tax and water), yet the couple next to us paid less than 2,000 baht for both of them. One of them was even wearing a T-shirt and shorts, which isn’t a problem by itself. However, if Time Kann wants to position itself as a fine dining establishment, this feels off. While the waiter was explaining the dishes, we could barely hear him because of the loud, drunk customers downstairs, which disrupted the experience. During the clam dish, I bit into some shell or sand, which is unacceptable for a fine dining restaurant. The waiter and chef apologized by offering a prawn dish as compensation, but the damage was done. While the food and service were decent, the overall ambience and experience were disappointing. ถึงเจ้าร้านคะ 1.Please อย่าทำแบบนี้กับลูกค้าเลยค่ะ วันนี้ควรจะเป็นวันที่ได้ฉลองวันเกิดในบรรยากาศร้าน fine dining ที่คิดแต่กลับเป็นประสบการณ์ที่ไม่ดีเลยค่ะ รบกวนแยกสัดส่วนให้ชัดเจนค่ะ ลูกค้าที่ยอมจ่ายค่าอาหารในราคาสูงย่อมมีความคาดหวังที่สูงตามค่ะ อาหารร้านคุณอร่อยนะคะ...
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