Samat Muslim Food (Halal) — Restaurant in Makkasan Subdistrict

We’re a group of 14 pax and 1 of the person is a Hindu vegetarian. We were seated at the other side of Samat Muslim Food. He ordered the egg fried rice as it’s the most vegetarian option for him. However, when the fried rice arrived, we were surprised to see chicken inside the egg fried rice as we did not order chicken. Hence we told the worker nicely that we can’t take that, altho they insisted saying that the egg fried rice comes with chicken. They took back the fried rice and all the other food was starting to arrive. However, the second time the egg fried rice came around 10 minutes later, there were still remnants of chicken inside. I went ahead to explain to one of the female worker nicely that just like us muslims with the analogy that we can’t eat pork especially if it’s cooked in the same fried rice. Despite them still explaining that it is cooked that way. My father came by to explain to her too, altho an angry tone. Which I stopped him and told the worker again nicely to just recook the egg fried rice and not add chicken. The female worker relayed something to the male worker which from my point of view seemed to be that they will need to send the food back and recook. I went back to my seat.

Thought it was the end of it but after talking to the female staff, the male worker was suddenly angry, took back the fried rice and smashed it on the table which left us shocked. We were minding our business but the sound of the tray being hit on the table behind us shocked us. The male worker then brought the tray out and showed smashed the tray again at the round table outside. This made the mood sour. My father straight away did not have any appetite and went out to talk to the worker to find out why is he smashing the food in front of us. However the male worker was not only rude, but when my uncle came to talk nicely, he pushed my uncle using his hands and showed that he was unhappy. This triggered a lot of anger within my family and it became a big hoo hah. The worker then hid behind the kitchen when things were getting out of hand AFTER he pushed my uncle which is a customer. He did not want to say sorry as we were desperate to lighten up the situation esp since there are kids around.

We were only asking for egg fried rice as seen in the menu. There were chicken fried rice, beef fried rice and seafood fried rice but we ordered the Egg fried rice for our Hindu family friend. I have never seen any service staffs (and I am one too) showing attitude to the extent of hitting trays on the table in front of customer. There were a few other customers in the same place.

Reply to Samat’s reply:

Nobody cursed the female employee. I was the one who came up to her first to explain why we can’t accept that fried rice. Why didn’t you mention this? My father came up with an angry tone, BUT did not curse. I truthfully mentioned the fact that my father was angry in my initial review too, stopped him and told him to sit down & let me explain to her. Which could’ve stopped there and then.

Please check your cctv & make the audio clear. The male employee was there,I went back to my seat & we were eating & WASNT CURSING & we heard the tray smashing BEHIND US not outside, & that’s when we realised he wasn’t happy.

I was the one who came back to dine in cos I know it may have just been a miscommunication from both mine and your staffs side which I presume cos of the language barrier. I apologised to her because I thought she might have gotten me wrong when I used the pork analogy for my hindu friend cos a customer told me that your staff might’ve been offended by my analogy too. & when I returned to apologise the same staff said I didn’t start anything and I was nice towards her. Where was all of this in your reply? However the fact that you made it sound that my family was creating a ruckus before your employee smashed the tray is just fitnah, which is a big sin as a muslim establishment. PS if you really checked the cctv instead of hearsay from yr employees, you’ll realise there’s only 12 pax....

Location: The restaurant is conveniently located just a 2-minute walk from ARL Ratchaprarop Station, making it easily accessible. Plus, it's within walking distance to the vibrant Pratunam Night Market, which is a definite bonus for tourists.

Service: The service here was average. While there was one friendly lady who took our order and could speak Malay, most of the other staff members didn't seem very welcoming. The waiting time can be quite long during peak hours, ranging from 20 to 40 minutes due to limited seating. It was disappointing to witness the owner openly scolding a worker in front of customers, which could have been handled more professionally.

Atmosphere: The restaurant is air-conditioned, but it's quite cramped with tightly placed tables, making it difficult to move around. Considering its popularity among Malaysian and Indonesian customers, expanding the space or getting two shoplots could be an ideal solution. Additionally, they should pay more attention to drying the floor properly, as it was quite slippery and posed a safety risk for both customers and staff.

Taste: The food quality is impressive. The tomyum seafood comes in a generous portion with a large prawn, and the beef soup is delicious with a delightful light and sour taste. The somtum is a must-try, but it's advisable to arrive early to avoid the crowd and enjoy their 5-star somtum. The omelette is massive and satisfying, suitable for sharing among 3-5 people.

Price: While the prices may be a bit on the steep side, they are justified by the portion size and taste of the dishes. It's a reasonable value considering the quality of the food you receive.

Overall, this restaurant offers great-tasting food with some room for improvement in service and atmosphere. It's a good choice for those who appreciate flavorful dishes, but be prepared for a wait...

We went there all the way from Bangkok Hospital, not because we knew the place, but because all halal restaurants near that place was closed as today's a public holiday (Queen's birthday). Searching the map for halal restaurants, the reviews and calling the number on the map to confirm that they were open lead us there.

Boy, were we glad! Had a wonderful meal at a reasonable price. We ordered tomyam soup (medium size) - was enough for 4 people, 4 tea (beer size mugs), chicken fried rice (the portions were just enough for one person), seafood fried rice (the portions were just enough for one person) and papaya salad (enough for 4, as a side-dish when eaten along with other items).

Am not a food fanatic but in my opinion all the meals were super delicious. We highly recommend their tomyam soup and papaya salad.

Ones who cannot eat spicy/hot food can request to reduce the chilli content. We did, and in our opinion, it was quite ok.

The girls who served were very polite and friendly despite we took some time to make the order as we did not speak Thai or Malay properly. Of course there was an English speaking staff, but he was outside at the point of time we arrived. We are happy to note that the girls who served re-confirmed our order with that staff when he came back before serving us. They had everything noted correctly, so no change was required.

We do recommend this rather small restaurant. The only suggestion we would like to make is, to have an arrangement where the little children who visit could sit at a chair on which they will not see the TV. We did not ask to switch it off as there were other guests too.

As a final note, we recommend this place to everyone and hope the owner pays the serving girls and the cook good salaries as we believe they are the driving force of his/her...