Divan should be and have been a symbol of quality, yet in my opinion, sometimes the service is not at its best. The staff is very kind and has good will, yet in my personal experience they have not been very attentive of what is asked of them.
Last two times that i have been to Divan, there were were ?misunderstandings?. First time, i ordered a turkish coffee and they brought the wrong thing. I did not have so much time, so i had to go without drinking the coffee. Which is OK. It happens.
But the second time when i ate a proper lunch there, it took them so much time to bring the rest of the money back after paying. They sent a young boy out of the restaurant to change the money which took so much time. Divan gave me the impression of not being a place adapted to working people who have short pauses. Otherwise, i guess, they are good when you have time to eat. Good menu. Yet the wine menu can be slightly improved. There is another restaurant in the same complex which has stunning views from roof top. AMAZING OTTOMAN FOOD, great luxury decoration ( with wonderful collection of books), impeccable service and very exciting wine menu with a good somellier. Divan needs to take care of their customers more, if they want to keep...
Read moreThe brasserie boasts an elegant setting, complemented by tasteful decor that sets a refined tone for diners.
Presenting a fusion of Turkish and international flavors, the menu offers a diverse selection of dishes crafted to satisfy various tastes.
While the service was not bad, there is room for improvement in terms of attentiveness and efficiency.
Despite the service falling short of expectations, Divan Brasserie Fuaye remains a noteworthy dining establishment in Istanbul, offering a blend of sophisticated ambiance and diverse cuisine. With adjustments in service quality, it has the potential to elevate the overall dining experience for...
Read moreI came here with my Italian guests after visiting the Ataturk Cultural Centre and we were all shocked by the unpleasant behavior of the waitress. We both ordered both sparkling and natural water and she poured all sparkling water into our glasses until finishing the bottom without asking which one we wanted to have. The waitress was unwelcoming and the ambiance was as well. They need to change the manager and train...
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