Corner Tree Cafe — Restaurant in Aberdeen City

Unfortunately, we had a very bad experience when we gone to the Corner Tree Café Shop to have a café and cake and a plate or two yesterday at around lunchtime. Although, there were plenty of spaces and tables available within the reception area , the customer service lady asked us to go inside and sit at a corner table. We kindly asked if we could sit on one of those tables within the reception area so that we would see the outside while having our café. Shockingly, the customer service lady with a very bad & negative attitude initially said NO!!, and after I politely asked again (as there were other couples sitting within the same reception area), with an undermining tune , she said "OK" and to our shock, she turned to her co-worker and loudly started complaining and negging about us in front of other customers! Apparently, she found it hard to serve us on a table within the reception area. The situation was so humiliating and embarrassing for us, that we decided to leave the shop! and probably, we would never return to that shop ever again! As a café-goers, we have visited most of the capitals in Europe, and as we love café and café-shops, when we go to a city, we try to visit all café shops at every corner of the town. We have never experienced any similar customer experience! and we certainly do not appreciate that.

I am not sure what was the underlying reason for the customer service lady to treat a customer like that! may be, she was not happy about the job she was doing! but I can be certain about one thing! The business lost a returning customer and the word of mouth about our bad experience of the customer service of that shop...

I visited this cafe recently and unfortunately, the experience left a lot to be desired. When we arrived, we asked to see the menu before deciding to stay. While the staff member gave it to us, their facial expression wasn’t very welcoming, which set a bit of a negative tone.

We asked if we could sit down, and were led to a table right next to a staircase going downstairs. The spot felt awkward. What made it more confusing was that there were plenty of other, more comfortable tables available.

After choosing what we wanted to order, we waited for someone to come to the table, but no one approached us. Eventually, we went up to the counter ourselves to place our order. Meanwhile, we noticed other customers who arrived after us being seated promptly and served at their tables, which was disappointing and made us feel overlooked.

The food arrived fairly quickly, which was a plus. I ordered the salmon croissant, which tasted good, though the salad underneath didn’t seem particularly fresh — a few leaves had already darkened. The panini was okay, but not especially flavorful, and it arrived only warm (not hot), losing heat quickly, suggesting it might have been microwaved. The drinkware also wasn’t clean — our glasses had visible water stains, which made drinking from them quite unappetizing. One of the plates even had a small chip.

Overall, while the food wasn’t terrible, the poor hygiene, lack of service, and general lack of care made this a disappointing visit. I wouldn’t choose to return, especially with so many better...

Having been twice before with a wide age range seemed the perfect place for Christmas afternoon. On entering it was very clear that it was either a) over booked or b) understaffed A 1pm booking for 5 under Nicola appeared to cause panic. No mulled apple drink served until 1 25, no wine glasses provided, then on asking we were told they had run out of wine glasses and we we given unsuitable glasses order to ages to place, and although we were offered to place a hot drink, first one arrived at 2 15( 1 15 hours after the booking), food arrived at 2 20, having had no lunch we were all really hungry. In total, after searching for staff some of us managed to get two of the ' unlimited ' hot drinks. Food not as good as usual, very disappointed, cone on cornertree house cafe you ca do better than this- don't over booking...