Skene House Holburn Apartments — Hotel in Aberdeen City

Not such a great place. I had the shower door shatter on me while showering, and I had slashes from my neck down to my feet, with blood pouring out of my body. I called to the front desk and they sent up someone with the tool kit, not really what you would need to help stop the bleeding I was experiencing. They had no first aid supplies, they gave me a roll of toilet paper and I used tape from the front desk to help stop the bleeding. They did keep telling me that they were certified in first-aid and not to worry.

I asked them to call an ambulance, but one never showed up, and I ended up bleeding in a taxi on my way to the hospital. I ended up getting charged a fee by the taxi company for the cleaning of their vehicle, where I had bled all over their seats and flooring. The service at the Hospital was amazing, they took me right in and I had over 25 areas with lacerations, which required stitches or surgical tape to close my wounds. Upon return to the hotel that evening, I checked with the front desk and updated them on my condition. No call or query from the management about my conditions or the status of my injuries. Upon checkout in the morning. I was charged full price for the room, since they commented that my company paid for my room, so there was no reason to refund my money. I was also told that I may be charged for the cleaning of the room after my blood was all over the walls, floor in the bath room and the carpet in the room area.

On return to the US, I had to return to the Emergency Room upon arrival in Houston, with an inflamed arm from an infection, where I had to cover $1,500 in fees that were not covered by my insurance here in the U.S.

The report they filed with the Aberdeen Safety council listed the glass in the shower as safety glass, which would have shattered into small chunks, the glass that was used was not safety glass or tempered, and the chunk were 6” or 130mm in size, which I had to hand remove from my body has they were stuck into me.

After several attempts, I have not heard anything back from the owner, so I am posting what happened to me. I sure hope they replaced all the shower glass enclosures in the rest of the rooms and this does not happen to...

Service was excellent, rates were fantastic, the room was great, and there's laundry and complimentary espresso to top it off...

Edit: The laundry doesn't work, and they had no notice about it. The washer takes hours, and the dryer I used doesn't have airflow - so it boiled my clothes and nearly ruined a screen-printed tee that I love. It took two days to dry those clothes while traveling around the UK, and carrying that duffel bag with wet clothes in it changed my posture. They applauded my costume at Notre Dame and I was just walking in.

Anywho, Holburn is solid overall but don't bank on laundry working. If you stay here, make sure you try Hass's fish'n'chips and macaroni pies down the street....

We've stayed in other Skene House suites before (Whitehall and Rosemont) but this was by far the best. Lovely big clean apartment with it's own living room, bathroom and fully fitted kitchen and close to everything we needed. The staff as always are super friendly and nothing is too much for them. A complimentary welcome drink in the honesty bar was just lovely. Great for friends and families. Will...