Prezzo Italian Restaurant Aberdeen Union Square Shopping Centre — Restaurant in Aberdeen City

Visited Prezzo, Union Square, with my wife on a Thursday evening. We had a Red Letter Day gift card for a three course meal for two with wine. This was to celebrate my birthday. The restaurant was quite busy and had a pleasant atmosphere. We were immediately seated at a small table, I chose to ignore the tear in seat of the threadbare chair. We got a complimentary glass of prosecco and menus, however, when we declared our red letter day gift card the menus were replaced with their 'voucher' menus. These menus were very basic with a limited choice. We really felt like second class diners. We made our selection and the food arrived very quickly. And one waitress in particular was very friendly and attentive. Unfortunately, the food was really disappointing. It was as cheap and cheerful as the menu. But the sweets were actually quite good. All said, we won't go back. Of course, their full menu and full price paying customers may enjoy a better experience. Some restaurants persist in treating people that have gift cards and vouchers like second rate customers and squander the opportunity to win new regular customers.

January 2022. Prezzo, Union Square, Aberdeen. It seems I'd forgotten my that I wasn't going to return to Prezzo, probably because the offer of a 3course meal for 2 with a glass of wine each for £20 was too tempting. However, the experience was again disappointing. Whilst nothing was bad, it was, at best, very ordinary. The place was tired and felt a bit unclean (a couple of those annoying tiny flies kept pestering us. Food was bland, wine was forgettable and beer was pricey (no draught). That said, service was fast, probably because there were only 13 customers in the restaurant. With quite a few other restaurant options at Union Square, I think it will many years before I...

We booked a table for just after 7 on a Saturday evening. Place was quite full when we arrived. Staff was friendly and attentive, they came up and checked on us a few times. Service was probably a bit slow but we didn't really notice it as we were having a good time. The place itself is lovely and the food we tried was actually very good! Bruschetta was not a toasted bread but more of pizza dough with fresh tomato and pesto, not quite the bruschetta you eat in Italy but delicious nonetheless. Pizzas were thin and crunchy, with plenty of toppings and really tasty. They also brought us some extra chips to apologize for the delay while cooking our pizzas which it was appreciated. Price wise is slighty more expensive than Tony Macaroni (another one of my favourite "Italian" restaurant) but still not expensive given the quality of the ingredients used to prepare our dishes. Overall I recommend everyone to give it a try, both the food and the service...

What a disappointing experience.

The food was extremely overpriced, I paid £20 for what was chicken, mash and uncooked broccoli. For my starter I had gnocchi and prawns and they actually forgot to put the pasta into the pasta dish so they had to take it away and remake it. The food didn't even taste like Italian food, it just tasted like mediocre pub food. None of my party enjoyed their food.

Staff were nice but unprofessional, ambience was absolutely awful.

We had such a poor experience that the staff gave us our starters for free as an apology. Admittedly this was a kind act (and why my review isn't 1 star) but I still cannot fathom how this restaurant has fallen so far.

Simply cannot recommend, Rustico is much better for Italian food. Hell if you want cheap food that's on a similar quality to Prezzo, go to Frankie...