I came in to have dinner with my daughter, and I have to say that my experience was one to be remembered. The food was next level and the fish was definitely fresh, you can tell they have sourced it from somewhere decent, I know as I do a lot of cooking myself. The service was fantastic as we were served quickly with a friendly atmosphere and a really good vibe from the staff. They all have fantastic people skills, one person that went above and beyond was keneshia I believe her name was. She was bubbly, polite and very easy to speak to, I believe with her professionalism and the way she is around others, making you feel safe and accepted, this is a gift, if I ran that place I'd be inclined to offer her a promotion because people with that kind of skills around others are quite hard to come across. I left there feeling happy and full up, this kind of positivity set me up for a really good night, thank you very much guys, I will definitely be returning here and I will be recommending it...
Read morePOOR ATTENTION Have been to the Howff on many occasions and has great service but certainly not tonight 2nd May. Went in after 6 with only two people in siting at the bar which the small barmaid was engaged talking to one of them.I should have thanked him because he had to bring it to her attention had been waiting to be served.Ordered meal which was excellent but unfortunately some of my curry sauce and rice fell onto table,. The barmaid came to uplift the plates and to my surprise never asked if we wanted more drinks even though my pint was virtually finished and before I could ask for another she was off like a rabbit.Coming back with our sweets she must have seen the area in the table in front of me was needing wiped as she put my sweet directly to my right and again off like a rabbit and not asking if more drinks were needed.I will be back but obviously not because of the is...
Read moreI genuinely had such a nice experience here today. We had a table booked which I am glad we did as it got busy and it doesn’t have a massive capacity. Good range of food options. Connor and Quinn were fab as our servers. Very polite, attentive and helpful. We were very happy. We will definitely be back. My friend and I were saying that there isn’t much up “that end of union street” to draw in foot traffic but I think if you know how good it is, it is a reason to...
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