The Claremont Inn — Restaurant in Arun

if i could give ZERO …. i would ! poor poor service horrid staff. had a friends birthday their and the staff were all in all rude towards the guests. the hours of the party were supposed to be 7-12 but due to the staff letting other guests in and not prioritising the private event at hand it ended up being nearly 8 o clock until 10.45 which meant the friend who booked lost out on her money. they searched bags without authority and permission and had no idea how to identify wether id cards were real or not spending 5-10 minutes PER CUSTOMER checking obviously real id cards. two uninvited visitors entered the premises and were causing chaos and asked to leave and they did. however they decided to come back and cause chaos. the security did nothing and the staff did nothing other than kick the whole party out meaning around 100 people were left outside in the pouring rain at 10 o’clock at night without any way home until midnight. the staff refused to let anyone stand outside the pub and forced everyone to walk down onto the road causing potential casualties. property of multiple guests were stolen. overall i do not recommend as not just the atmosphere was uncomfortable due to the appalling staff but the staff put guests in danger with no...

The rooms are lovely and the bar staff are friendly. Unfortunately this was tainted by a couple of things: first is a small thing, the bathroom had a greasy, food smell to it, possibly from the drain. 2nd, and something I've never experienced before; a very suspicious homemade packet containing a white powder hidden underneath an unused tea cup. We aren't blaming the inn itself as even they were as surprised as we were, but the fact we found it whilst staying with our 6 year old daughter was a shock, and it was all well the owner saying they were looking into it but that's really as far as it went without any real explanation or offer of a way to make things right; just glad my wife found it before my child did. Really tainted the whole experience for us and might be an eye opener about more thorough checks from cleaners on change over (who had apparently been in to clean after the last occupants had left)

It was a shame cause the bar downstairs was lovely with a nice selection of lagers, and the bar maid was such a...

Only stayed for one night as was visiting to attend a funeral. I can’t recommend enough as Sam was so welcoming, friendly, helpful and very accommodating to our needs. We visited the pub after a difficult day and was greeted by a lovely helpful and extremely friendly barman which was needed after the day we had..The Family room was a bargain price, spotlessly clean with lovely little extras and tea making facilities. . Comfy beds with clean and lovely fresh smelling bedding (and I’m fussy when it comes to bed linen). Despite the review I’d seen regarding the outdoor staircase to the room this was not a problem as it was still accessible even for my 78 yr mum who has walking difficulties. (The staircase is very sturdy with railings). If ever we visit here again then this will definitely be my first choice for a very reasonably priced clean good nights sleep. They say you get what you pay for .. well for what we paid for the night we got a lot...