Subway — Restaurant in Birmingham

I am not sure why the staff at this specific store are always so impatient, I never go during lunch hour, I was the only one there and they act like there are hundred people waiting in line.

They never have the patience to place the food on the bread normally but always tossing them on there ( much less amount than other stores) yet have the time to pick the smallest slice of tomato ( as big as your thumb nail), I saw the female staff picked a normal sized tomato slice first then dropped it and picked the smallest one. It’s like the ingredients comes out of their wallet.

I could live with that until in my sandwich there I bit into sth really hard, and there were two, felt like small pieces of rocks, and that never ever happened to any Subway stores...

This is one of my two favourite Subway branches from all of the West Midlands and even London. The restaurant is hidden away just off the University Guild so gets missed to the main eateries on site. What a pity. This a gem. And the staff are sofriendly its a great shame if you miss out. I always chat away for a good 20 minutes whenever I visit as the staff are pretty laid back sa they are students or of that age group. Very generous too on drinks and fillings. Just look to the cycle shelter to the West side of the Guild to see...

I have just been to this place and it was disgusting. I was at the ice machine getting some ice and the employee didn’t let me use the machine even though I was paying for the drink. The staff was totally unprofessional and seemed to be agitated and angry even before I entered the store and they took out their anger on me. I think subway needs to make sure their employees are fit to work there or their franchise won’t survive the see able future. If I could give them 0...