We went to have dessert with my friend and after we left we met our spouses and friend. We went back because they also wanted dessert. However, my husband wanted to eat first because she was hungry and they brought it. Because our friend wanted to eat cake and tea, we sat in the open area of the venue. After the meal, my husband was going to get tea and have dessert. However, the owner of the venue warned us rudely that we could not bring food from outside. He said that was their policy. If you have such a policy, hang it somewhere where customers can see it. My husband did not finish her meal and we waited for our friend to finish her tea and dessert. We were annoyed by her attitude so the others did not order again. I would not have written a comment if this attitude had not been displayed. However, your cutlery was dirty. You do not put enough waffle chocolates. You said you can sit on the benches outside because of that the paint dried, all our pants got dirty. We did not disrespect. We chose a place where everyone can eat and drink what they want so that we can chat. I will not make money at this place again. (We ordered 2 waffles and 4 teas and went out. On our second visit, our friend got cake and 2 teas were ordered. We were going to continue ordering when my husband finished her meal. I will show you the receipts and witnesses. Also, all our ruined pants. You can see on camera that we clean your dirty cutlery. Sharing what happened is not slander. We know how to act when we are wrong and we accept it and apologize. We have never disrespected you or disturbed customers in any way other than the food. Continue to show your hygiene rules and policies to customers. We are not responsible for your unpublished and unknown policy. Whatever you reflect in terms of speaking style, you will continue to see...
Read moreI would even rate this place a 1 star but I can’t proceed until I tap the screen and even then my finger was reluctant to do so! I spent 30£ on 2 desserts and 2 milkshakes. The cakes were the old school which are my favourite but don’t even think they were baked in-house, they were definitely from Azad supermarket or your local fuel station, I am very disappointed in the portion size and taste, let alone the amount of custard they gave, honestly, the same size as baby Heinz tinned food. Never ordering from here again!! I don’t want anyone to waste money on a crap place like this! They lied and wrote on the receipt that they tried to call and couldn’t get in touch so they sent two concrete cakes instead of hedgehog cakes. There’s a big difference between the two, simply just refund me!! I didn’t want a concrete cake otherwise I would have ordered it, so why would you just swap for a concrete!! I am very disappointed!! Don’t really write reviews, but after spending that much, everyone’s...
Read moreI’m very picky with my dessert places but iv found this a month ago and I live far from Selly oak and once or twice a week I come down here and don’t step foot anywhere else due to the lovely girl working here and the lovely owner they are such sweethearts and I cannot recommend them enough Espically for the girl who serves us she gives my daughter the most sweetest comments and the smile she always has May Allah always bless her and also Taz she has such an amazing personality I wish all her the best in the future… like I said never stepping foot in another dessert shop I will travel 40 mins to just have something from here it’s worth it 💕 love the atmosphere and smiles in this shop Allahuma...
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