The Anchor Digbeth

Disappointing...Asked for a single vodka and a dash of lemonade, but was served half a pint of lemonade with a vodka. Queried it and was told I had to pay for this...said I didn't want a huge lemonade, so was told, "Tough luck, that's all we serve..." Said I wasn't paying for what I don't want/didn't order- it's not what I ordered... Then spoke to the manager, who was also really stroppy and said, "I've worked in pubs for 25 years and I've never not been asked for a full glass of lemonade before..." I said I was surprised and he walked off from me...not sure why... Eventually spoke to the same stroppy man again and he told me that 13 oz of lemonade is industry standard... Very confused by the whole interaction- Isn't it cheaper for the pub if I only have a dash of lemonade anyway?!

Added comments (following a garbled reply from the venue posted nearly 3 months later): We came as a group of people and this was the second pub we'd been to, i.e. we didn't come as a couple at night after visiting multiple pubs...! I'm epileptic, so also clearly wasn't drunk (check my medication for what can happen if I drink more than a drink or 2!)... I'm confused by the very passive-aggressive, garbled response to the original part of my review (posted in the middle of the night) from a staff member- it doesn't make for easy reading with all the errors; I'm not sure about the point of the references to ice and physics either... The part of the response where the person replying was also unkind and tried to suggest I am stupid/couldn't understand his response in the pub at the time is simply unnecessary... (crayons, really?!) Responses to negative reviews like his here simply prove that some people shouldn't be customer-facing; when someone running/working in a pub starts to be unkind, sound like a bully and bend the truth (whether in person, online or both), it's time to really question whether this is a venue you'd like to come and visit yourself... Oh, and don't you dare mention the disgusting toilets here either! 🤮