The Shambles Lytham — Restaurant in Borough of Fylde

Well we ordered our food and 2 glasses of pino blush (8.95 per glass!) We sat outside almost on the pavement in the sunshine...The food was ok and had a really nice experience until the head waitress made a comment so that everyone could hear...."you can't smoke on these premises, you need go out on the pavement"! There were no signs saying no smoking in or outside this establishment! Do get me wrong I do adhere to the no smoking rules and it isn't a problem...no signs to be seen anywhere! Afterwards she asked if we had enjoyed our meal, my husband said yes until you embassed us by shouting from a far about smoking out doors! All in all the whole experience of what would have been a lovely lunch which was ruined....

PUT NO SMOKING SIGNS OUTSIDE!!

will NOT be call be calling again..

I will say the waitress said she too busy to come and ask me discreetly not smoke...no excuse...our bill was £48.95 so not cheapskate clients!

Spend money...

Absolutely terrible service. Came with our dogs to sit outside at lunch after a lovely walk in Lytham hall and witch wood. Ordered food & drink and paid. Sat comfortably with dogs laid down in between our table and the wall. After paying , the manager moved our table over, away from the wall and asked us to move our dogs to the other side of us, resulting in everyone trying to come in and out awkwardly stepping round and over us and my dogs. We cancelled the food order, which was a faff as they’d “already started cooking our food”. Said manager then had the audacity to compliment our dogs and say how gorgeous they were. I think she knew she was wrong to move us but the damage was done. We will not be coming back, which is a shame as we’ve been plenty of times before, but one bad experience really...

Hopefully this review will not be deleted or dissappear as the one on their website was. Whilst waiting for our breakfast, the staff informed us that some extra hot water for our pot of tea would cost an extra £1.50 The owner was stood with her back to me at the counter while I explained my dismay to the member of staff. There was no justification for the absurd cost or indeed any eye contact from the owner. It's a lovely venue although quite expensive but we will not be returning due to the very rude owner and of course the cost of hot tap water. Aptly named, our experience was...