We chose this place from a bevy of options on the street after the museum, as pizza as a lunch choice & Italian values are generally very family friendly. There was a kids meal deal, an open plan kitchen where you could see the chefs making the dough on a customer facing counter & a game table by the bar which I think was table football.
We thought we had been sat in a perfect spot for kids as we were sat pretty close to both the dough counter & the game table, there were no other tables in between us & these things & no risk of getting in the way of the team working or other diners. We felt quite safe watching our children play in this area.
We asked the chef if it was ok if the kids watched him make the dough, he said yes just donât touch the counter. But we were told twice by different members of staff, for our children to not touch the counter. Which they didn't. They were mesmerised & sat on stools, very well behaved. But the way we were told more than once felt awkward. Also, my daughter said to the chef âyou are very good at thatâ and he shushed her! Really unkind thing to do to a shy 5 year old who took a lot of bravery & kindness to give a compliment to an adult she obviously admired. Confidence was knocked.
If this was where it ended, I wouldnât be leaving this review, weâd have just had a little awkward moment and a chat with our 5 year old about some adults being grumpy and that would have been it.
But after our pizzas were finished, the kids were playing at the football table and we had a man who seemed like a supervisor in a non uniform shirt, come over & state that if the children are to run around and play on the football table they must be supervised and that they should have shoes on in case of glass. It was done in such a way that it felt like a dressing down rather than a kind word. We were 5m away from the table watching them, this was supervising them, but I think he meant chaperoned so we sent an adult over. These comments & attitude completely spoiled the atmosphere of the meal as we felt weâd just been told how to parent. They were not at any point running. 2 of our children have sensory needs & yes do take their shoes off (but had socks on) and we didnât think this needed to be made a deal of. We are grown ups who understand risk and have assessed whether we thought that was safe.
After that point the man in the shirt came over a few times to stand near our table & stare at the children & huff. Which just made us feel more awkward.
If service had been quicker the children would have been at the table eating their gelato from their meal deal, we would have had that, had the bill & left & not been playing at the football table to pass time. We had no check in from the waitress for a good 20-30 minutes (despite it being about 30% full & having loads of staff on). In fact we were only offered the gelato when we asked for the bill after feeling so unwelcome from the supervisor popping over so frequently. If the supervisor wanted us gone quicker, perhaps he could have taken the kids ice cream order himself.
Our food was nice but donât order the hearty salad itâs 90% raw kale & you donât see much of the other ingredients mentioned on the menu description. Pizzas are good & authentic but theyâre not quite as good as Flour & Ash or Berthaâs.
Iâm sure itâs a nice place & service would have been slow but OK if we didnât have kids. The other family in there were treated the same as us & also had an awkward chat from the supervisor. But Iâve never been treated like this as a family in a restaurant before & it really ruined an otherwise...
   Read moreGreat Food and Service!
My Appreciation for good food at Pizza on the park and service by AmyM.
I recently had the pleasure of dining at Pizza on the park on the occasion of my wife's birthday, along with my 6 year old daughter and I would like to express my sincere appreciation for the exceptional food and service I received by AmyM.
From the moment I walked in, I was greeted with warm smiles and attentive service. The restaurant was beautifully decorated and had a welcoming ambiance that made me feel at ease. AmyM was knowledgeable about the menu and provided excellent recommendations about drinks offer and food.
The Pizza, Pasta and Drinks we ordered were absolutely delicious and beautifully presented. Each dish was thoughtfully prepared with fresh, high-quality ingredients that burst with flavor. The presentation was elegant and the portions were just right.
Throughout the meal, Amy was attentive without being intrusive. They were quick to refill drinks and check on our satisfaction with each course. I felt well taken care of and appreciated the attention to detail that was put into every aspect of our dining experience.
Overall, I cannot express my appreciation enough for the exceptional food and service I received at Pizza on the park restaurant. It was truly a memorable dining experience specially when it was my wife's birthday that I will cherish for a long time. Thank you to the entire team for making it such a...
   Read moreHands down, the nicest and most friendliest pizza place I have ever been to!
Myself and a friend popped in at 6.00pm on a Thursday, and were the first ones there. I accidentally made a reservation for the wrong day but the girl serving us was so lovely about it and didn't make us feel awkward. She simply sat us down at a window table and then gave us plenty of time to have a chat before ordering our drinks and food.
The decor of the restaurant is really pretty and smart! Our table was nice a clean and from the get go, people were attentive.
I ordered the whipped feta which was delicious. My only dislike were the tomatoes but I am sure they would of substituted this for more olives if I had asked.
My friend has the cauliflower starter which she loved.
I then had the goats curd and pesto pizza (I can't remember the exact name) and my friend has the margarita!
The pizza's are HUGE and presented really nicely - service was quick and because of the portion size, we even took some slices home with us.
The truffle mayo is also delicious and paired nicely with my pizza.
Honestly, for the price of everything - this place is now on my top 5 list of pizza places in Bristol. Great service from attentive staff, ambient atmosphere and really good value...
   Read more