The Dark Horse — Restaurant in Bristol

Dropped in on spec for Sunday lunch. Inquired at the bar about food choices, learned that it was a selection of meats from the Bar-b-Que; "large" or "small" larger allows for a wider selection. Happily I opted for the smaller plate and took our tickets to Anne who was tending the hot plates, she kindly explained the options a I asked for two steaks with salads please. We took a table in the sunshine out the back, good choice of real ales and pleasant music in the background. Emma delivered our food which I have to say, looked, smelt and tasted delicious! For a small choice the steaks were generous, filling the plates accompanied with a colourful selection of cooked vegetables. This was more than I'd imagined was possible! A truly pleasant surprise and it has to be said the steaks were perfectly prepared, really tasty. Very many thanks to both Emma and Anne who made us most welcome and waited upon us with friendly professionalism that in itself was a treat. A good pub with a relaxed atmosphere and great service from the bar to the table and back again. Truly appreciated, you...

If I could give this place zero stars I would. Ordered two beef roasts on a Sunday, paid at the till. After 25 minutes, no sign of any food. Asked the barman to check on our order. He tapped a few buttons on the till and continuously checked the dumb waiter (ie making himself look helpful without actively checking where the heck our food was). 40 minutes passed, still nothing. Everyone else in the pub received their food, including people who had arrived after us. After 50 minutes the chef appeared by chance, I then went to speak with him and he said he never even received our order. The barman was extremely unhelpful and uncommunicative. Although we were given a full refund I will not be returning. We had hoped to have a quick lunch here before a long drive home so were left very disappointed...

Lived behind the rope walk for almost three years and always thought it looked like a nice place to have a drink, as its usually very quiet. Three of us walked over at around 10 for a pint and rang the doorbell, with no answer. The sign said open till 12:30. Tapped the window because we thought the bartender hadn't seen us, and she crossed her neck like we were recieving some kind of sentence! Seemed really unkind. Spoke to some of the patrons on the way out and told them it looks like we aren't good enough to come in! I understand why it's so quiet now!

Welcomed in the White Hart with open arms! Obviously, haha. Won't bother to come again if this sort of profiling is used as a means to...