The Lazy Dog — Restaurant in Bristol

Went here due to the generally positive reviews but was very disappointed in several ways. First thing we were greeted by was a “Home Fans Only” sign outside. …very welcoming.

After being seated next to a very dirty wall that was wet from drinks being spilled on it, I went to the toilets, where the toilet door was a pretentious folding door and wouldn’t lock. Followed by some pretentious old fashioned taps that required a hundred turns to come on.

I went to sit back at our table. It was incredibly small and had metal legs that dug into my thighs. Honestly the most uncomfortable table ever, why have they designed it this way??

But fine. It’s just their vibe. Pretentious decor, loud music, a bit dirty, they sell ‘merch’ — fine… I’m sure it’s worth it for the food.

We used the app to order. I do wish someone would have come over to our table as I did have questions about the menu, but the app was at least easy to use.

I ordered the potato and vegetable gratin. In my experience gratin is traditionally a side dish, so I was curious how the chef had managed to adjust it into a main meal. It wasn’t. It was literally a square slab of potatoes on a plate with a bit of kale. I felt sick from the amount of carbs I was consuming. Had anyone actually tried that dish before putting it on the menu?!? The cherry on the top was it was undercooked, which is the worst with a gratin.

So I asked for some ketchup to go with it (sacrilege, I know… but I needed something sweet to cut through the slab of bland cream and potatoes), and here’s why my review is a 2-star and not the 3-star I otherwise would have left. Why the hell are your sauces (ketchup and mayo), pre-dispensed into ramekins and then left on the bar, in the middle of the customer area where all the staff congregate, without masks, during Covid, and — I’m not joking — left out for hours?!? The staff member just turned around and grabbed one off the counter and gave it to me. It’s got to be the most unhygienic thing I’ve ever seen.

As I waited for our dishes to be collected I thought up what to say to the server in regard to the undercooked gratin and the hygiene issues leaving sauces out on the bar. …And they didn’t even ask us. They just took the dishes and walked away without a word. So we just walked out.

Maybe the rest of the menu is good? I won’t find out though unfortunately as I won’t...

We arrived at 3:30 for an expected lovely roast dinner on a Sunday.

However, upon ordering through the app (the only option) we had to wait around 20 minutes for a drink but the worst part of the service is the fact that we had to wait 80 minutes to be served the food which was cold when arrived. In addition, the parsnips and potato’s were raw. When complaining about the foods temperature, the same dish was taken and visible microwaved when returned with visibly soggy potatoes. Furthermore, the young server argued that it was a fresh dish despite the food still being cut up the same as when taken back.

*The cherry on top was the young barman (short with glasses) sticking his middle finger up at on our way out (bearing in mind we had young children with us) which was totally unacceptable! When returning immediately to tell the manager, he didn’t seem at all bothered (probably due to this being the average service provided).

The only positive that could be taken from this was the polite young waiter which to his misfortune had to deal with our complaints whilst manager hid away. Overall, my family and I will never be returning as well as any...

Thursday night, just got back from the Lazy Dog. Normally I would say support your local pub and I will continue to do that, however tonight I arrived with a group of about 15 people to talk about a children's event - we bought a lot of drinks and food. This was not a business meeting, it was people talking. The music was (most of the time) on and really too loud to talk over - wall mounted speakers everywhere. I (and other people) tried to explain to management that people do not go to the pub to listen to music, so unless people go on their own, buy a drink and sit there listening to the pub's speakers, most people talk - whether they're in a meeting or just one to one, they talk. Management was not interested in what I had to say about the volume of the music nor requests from others in the group to lower the volume of the music, so I for one will NEVER go to that pub again. I recommend going to Gloucester Road, Bristol to the Robin Hood pub - they have great ale, great food and NO NO NO bloody music - people actually can hear each other talk. Either management listen to feedback from the public or...